TaNeeka Williams
Morrow
Summary
Customer service professional eager to contribute strong interpersonal and communication skills to enhance customer experiences. Demonstrates readiness to learn and adapt quickly in dynamic environments, ensuring timely and effective service. Committed to fostering positive relationships and delivering exceptional support to meet customer needs efficiently.
Overview
11
11
years of professional experience
Work History
Housekeeping Room Attendant
Holiday Inn Express Hotel
04.2025 - Current
- Ensured cleanliness and sanitation of guest rooms, adhering to health and safety standards.
- Inspected and restocked housekeeping supplies to maintain optimal operational efficiency.
- Collaborated with team members to streamline cleaning processes and enhance productivity.
- Trained new staff on best practices for room cleaning and maintenance procedures.
Curbside Customer Service Agent
Front Row Parking, College Park, Ga
09.2023 - 09.2024
- Deliver excellent curbside service, fostering customer satisfaction through proactive problem-solving and clear communication.
- Work closely with team to streamline curbside processes, enhancing service delivery and improving customer feedback.
- Direct traffic between passengers as vehicles to ensure safety during busy times.
Member Specialist
Sams Club, Morrow
03.2019 - 10.2022
- Analyzed member feedback to improve service processes, enhancing member satisfaction and driving repeat membership renewals.
- Worked with cross-functional teams to streamline operations, fostering a culture of teamwork and improving overall service efficiency.
- Implemented new sales strategies, leading to a notable increase in membership sign-ups and contributing to overall business growth.
- Assisted members with personalized solutions, consistently meeting service expectations and strengthening customer loyalty.
- Maintained accurate records of membership data, ensuring compliance with company policies and enhancing operational accuracy.
Cashier
Cookout, Morrow
03.2015 - 07.2016
- Managed high-volume transactions efficiently, enhancing customer satisfaction and streamlining checkout operations.
- Ensured transaction accuracy and compliance with company policies, contributing to improved financial reporting and audit readiness.
- Worked closely with team members to optimize workflow, fostering a supportive environment that improved service delivery.
Sorter
DHL, Forest Park
01.2015 - 08.2015
- Demonstrated strong work ethic and teamwork as a Sorter at DHL, ensuring timely processing of packages and fostering a collaborative environment.
- Accurately sorted high volumes of parcels, enhancing operational efficiency and contributing to a seamless logistics workflow at DHL.
- Focused on improving package sorting accuracy, leading to a noticeable reduction in delivery errors during my tenure at DHL.
Education
Diploma - undefined
Perry Center for Learning
Jonesboro09.2009
Skills
- Conflict Resolution
- Time Management
- Team Collaboration
- Adaptability
Timeline
Housekeeping Room Attendant
Holiday Inn Express Hotel
04.2025 - Current
Curbside Customer Service Agent
Front Row Parking, College Park, Ga
09.2023 - 09.2024
Member Specialist
Sams Club, Morrow
03.2019 - 10.2022
Cashier
Cookout, Morrow
03.2015 - 07.2016
Sorter
DHL, Forest Park
01.2015 - 08.2015
Diploma - undefined
Perry Center for Learning