Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tangeniqua Traxler

Norcross

Summary

Case management professional with over 6 years of experience in mental health and social services, specializing in remote patient coordination and complex care management. Progressed from internship training into supervisory roles overseeing caseload documentation and workflow operations. Skilled in leading multidisciplinary teams and managing high-volume caseloads within regulated healthcare systems. Proven ability to strengthen care coordination and improve client outcomes across diverse populations.

Overview

9
9
years of professional experience

Work History

Case Manager/Supervisor

Team Housing
New York
06.2022 - 04.2026
  • Managed case assignments and drafted service plans for client support.
  • Reviewed case progress and determined appropriate case closures.
  • Collaborated with medical team to ensure effective case management.
  • Accurately recorded case information and completed required documentation.
  • Supervised clients during shifts, ensuring adherence to training protocols.
  • Coordinated safe, timely, and efficient client-centered care delivery.

Intern

Team Housing
New York
09.2019 - 06.2022
  • Facilitated management of client caseload through delivery of weekly notes and customized treatment plans.
  • Conducted weekly meetings to evaluate client progress and ensure adherence to treatment goals.
  • Coordinated services and appointments for clients, including medical, housing, employment, and educational support.
  • Maintained accurate records, case notes, and essential documentation for all clients.

Patient Intake Coordinator

Soleo Health
Remote
01.2017 - 08.2019
  • Coordinated communication among patients, healthcare providers, and insurance companies to enhance collaboration.
  • Managed patient intake processes across various healthcare services and treatments.
  • Maintained accurate electronic health records for all patient visits.
  • Assisted in coordinating admissions, transfers, and discharges to optimize patient flow.
  • Scheduled and confirmed appointments for new and returning patients.

Education

Bachelor of Arts - Professional Studies In Human Services

Metropolitan College Of New York
New York, NY
06-2020

Skills

  • Case management and assessment
  • Discharge planning
  • Medical records management
  • Documentation skills
  • Microsoft Office proficiency
  • Team collaboration
  • Patient advocacy
  • Attention to detail

Timeline

Case Manager/Supervisor

Team Housing
06.2022 - 04.2026

Intern

Team Housing
09.2019 - 06.2022

Patient Intake Coordinator

Soleo Health
01.2017 - 08.2019

Bachelor of Arts - Professional Studies In Human Services

Metropolitan College Of New York
Tangeniqua Traxler