Tanika Mangham
Atlanta,GA
Summary
To obtain a position as a professional school counselor in a collaborative and positive school environment that allows utilization of abilities to build relationships with students and be a support in the academic environment to students, family, and staff. Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Graduation Coach
Atlanta Public School System
08.2023 - Current
- Implemented early warning systems to identify potential barriers to graduation such as poor attendance habits or low course completion rates.
- Reviewed student credit hours to help students meet graduation requirements.
- Served as a liaison between students and support services such as tutoring, counseling, and special education to ensure timely access to necessary resources.
- Empowered students to take ownership of their education by guiding them through self-assessment activities designed to identify areas requiring improvement.
- Organized and led group sessions focused on goal-setting, time management, and test-taking strategies.
- Promoted college readiness by connecting students with relevant admissions information resources, financial aid opportunities, and application assistance programs.
- Facilitated communication between students, parents, teachers, and administrators regarding academic progress and intervention efforts.
- Enhanced student success through proactive identification of at-risk learners and timely interventions.
- Evaluated program effectiveness by analyzing data trends in student grades, attendance patterns, and behavior reports.
- Provided resources for students in need of additional assistance or accommodations due to learning disabilities or other challenges.
- Monitored student progress regularly, adjusting coaching strategies as needed to maximize results.
- Worked with students one-on-one to pick classes coinciding with educational plans.
School Clerk
Atlanta Public School System
07.2021 - 08.2023
- Greets school visitors and answers telephones; refers callers and responds to routine inquiries in a courteous manner. - Drafts document formats; types forms, letters, reports, memos, contracts and requisitions.
- Executes automated data entry assignments. - Receives, sorts and distributes incoming mail. - Prepares and issues bid documents to prospective bidders. - Performs other duties as assigned by appropriate administrator. - Required to attend scheduled shift during regular business hours as mandated.
Court Support Specialist
City of Atlanta Municipal Court
01.2019 - 07.2021
- Assist Judicial staff in courtroom with customers transactions. - Direct customers to departments to ensure proper client services. - Input transactions from outside sources. - Reconcile daily Till.
Cashier/Customer Service
Homegoods
09.2012 - 10.2020
- Assisted Customers with purchase and return transactions. - Directed Customers to various departments for their Homegoods needs. - Recovered store at the end of the close. - Coordinated placement of new products in designated areas.
Membership Clerk
Boys & Girls Club of Metro Atlanta
11.2017 - 06.2018
- Input information for new members. - Track and input daily attendance of members. - Implement new programs/activities for members.
Court Clerk II
Fulton County Superior Court
04.2016 - 10.2017
- Assisted Customers with problems with dispossessory cases. - Assisted customers with court documents and educated customers on court procedures. - Filed court documents in accordance to court procedure.
Court Clerk II
Fulton County Magistrate Court Civil
01.2016 - 04.2016
- Accepted new electronically filed cases and pleadings. - Created new cases on Domestic and Mandamus filings. - Directed customers to departments to ensure proper client services. - Reviewed subsequent, onsite and transcript filings.
Court Clerk, Sr
Fulton County State Court Civil
04.2012 - 12.2015
- Assisted customers with Answering pleadings to Evictions and other civil matters. - Assist customers via phones and emails with questions or concerns regarding civil case. - E-Filed New Civil Cases.
Court Clerk, Sr
Fulton County State Court Criminal
04.2009 - 04.2012
- Assisted Case Manager in court with customers questions or concerns. - Drafted legal complaints, summons and interrogatories. - Drafted various court documents, invoices and enclosures at attorneys' request.
Court Coordinator
Fulton County Magistrate Court Civil
09.2002 - 04.2009
- Instruct Leadership and Dance Programs. - Account reconciliation for members. - Create program rosters. - Direct activities to increase membership.
Education
Bachelors of Science Psychology -
UNIVERSITY OF PHOENIX
01.2016
Associate of Arts -
UNIVERSITY OF PHOENIX
01.2014
Legal Assistant Training -
ATLANTA TECHNICAL COLLEGE
01.2002
Skills
- Writing (10 years)
- Customer Service
- Data Entry
- Administrative Assistant
- Microsoft Office
- Outlook
- Receptionist
- Account reconciliation
- Client
- Due diligence
- Filing
- Leadership
- Legal
- Legal Writing
Certification
- Court Clerk II, Fulton County Superior Court, Atlanta, GA, 04/2016, 10/2017
- Court Clerk II, Fulton County Magistrate Court Civil, Atlanta, GA, 01/2016, 04/2016
- Court Clerk, Sr, Fulton County State Court Civil, Atlanta, GA, 04/2012, 12/2015
- Court Clerk, Sr, Fulton County State Court Criminal, Atlanta, GA, 04/2009, 04/2012
- Court Coordinator, Fulton County Magistrate Court Civil, Atlanta, GA, 09/2002, 04/2009
Timeline
Graduation Coach
Atlanta Public School System
08.2023 - Current
School Clerk
Atlanta Public School System
07.2021 - 08.2023
Court Support Specialist
City of Atlanta Municipal Court
01.2019 - 07.2021
Membership Clerk
Boys & Girls Club of Metro Atlanta
11.2017 - 06.2018
Court Clerk II
Fulton County Superior Court
04.2016 - 10.2017
Court Clerk II
Fulton County Magistrate Court Civil
01.2016 - 04.2016
Cashier/Customer Service
Homegoods
09.2012 - 10.2020
Court Clerk, Sr
Fulton County State Court Civil
04.2012 - 12.2015
Court Clerk, Sr
Fulton County State Court Criminal
04.2009 - 04.2012
Court Coordinator
Fulton County Magistrate Court Civil
09.2002 - 04.2009
Bachelors of Science Psychology -
UNIVERSITY OF PHOENIX
Associate of Arts -
UNIVERSITY OF PHOENIX
Legal Assistant Training -
ATLANTA TECHNICAL COLLEGE
- Court Clerk II, Fulton County Superior Court, Atlanta, GA, 04/2016, 10/2017
- Court Clerk II, Fulton County Magistrate Court Civil, Atlanta, GA, 01/2016, 04/2016
- Court Clerk, Sr, Fulton County State Court Civil, Atlanta, GA, 04/2012, 12/2015
- Court Clerk, Sr, Fulton County State Court Criminal, Atlanta, GA, 04/2009, 04/2012
- Court Coordinator, Fulton County Magistrate Court Civil, Atlanta, GA, 09/2002, 04/2009
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