Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TEONA WALTON

Union City,GA

Summary

Dynamic sales professional with a proven track record at Taylor Morrison, excelling in lead generation and customer retention. Leveraging exceptional communication skills and strategic relationship selling, consistently exceeded sales targets through proactive outreach and needs assessment, driving significant revenue growth. Committed to delivering outstanding customer experiences and fostering long-term client loyalty.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Online Sale Manager

Taylor Morrison
05.2025 - Current
  • Managed multi-channel lead pipeline from diverse sources including website inquiries, social media campaigns, MLS listings, and third-party platforms (Zillow, BDX) to maximize conversion
  • Achieved rapid response times by implementing systems to contact incoming leads within minutes during business hours, ensuring elevated customer experience and competitive advantages
  • Exceeded monthly sales targets consistently through strategic lead qualification, needs assessment, and alignment of customer lifestyle preferences with appropriate product offerings
  • Utilized C RM systems to maintain accurate customer data, track lead progression, and generate detailed reports on sales conversion ratios and pipeline performance
  • Conducted comprehensive lead qualification
  • Using structured buying experience methodologies to assess financial capabilities, timeline, and housing preferences
  • Coordinated seamless handoffs between online and field sales teams by scheduling qualified appointments and providing detailed customer profiles and expectations to Community Sales Managers
  • Maintained expert product knowledge across multiple communities, floor plans, pricing, and inventory availability to provide informed recommendations to prospective buyers
  • Executed proactive outreach campaigns to nurture existing leads and conduct targeted prospecting to generate new sales opportunities

Sales Professional

Tiffany & Co.
11.2019 - 05.2020
  • Built positive and productive customer connections to drive consistent sales.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Engaged customers in conversation and gave advice on general trends in fashion world to drive sales and build relationships, boosting overall sales 50%.
  • Assisted customers in purchasing decisions by asking
    • Open-ended,ded, probing questions, determining each customer's financial capabilities and needs.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Built rapport with customers to enhance satisfaction and loyalty.
  • Executed daily sales strategies to achieve individual and team goals.

Givenchy DSA/Specialist W Leather Goods

Barneys New York
06.2019 - 02.2020
    • Engaged customers in conversation and gave advice on general trends in fashion world to drive sales and build relationships, boosting overall sales 70%.
    • Analyzed and researched fashion-forward trends to stay current in market.
    • Assisted customers in purchasing decisions by asking
    • open-ended, probing questions, determining each customer's financial capabilities and needs.
    • Executed 25 outbound calls each week to existing customers, resulting in 50% increase in sales.
    • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
    • Executed visual merchandising strategies to enhance store presentation and attract customer engagement.
    • Assisted in managing inventory levels to ensure product availability and reduce stock discrepancies.

Goyard DSA /Sales Specialist

Barneys New York
01.2018 - 06.2019
  • Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty.
  • Built positive and productive customer connections to drive consistent sales.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Elevated new business opportunities by implementing aggressive industry networking strategies.
  • Developed long-term rapport with clients to cultivate loyalty.

Goyard Assistant

Barneys New York
12.2016 - 01.2018
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Earned reputation for good attendance and hard work.

Education

Bachelor of Science - Health Care Management

Clayton State University
Morrow, GA

Skills

  • Strategic business development
  • Marketing strategy implementation
  • Market penetration strategies
  • Product knowledge
  • Effective sales closing
  • Consultative selling
  • Business strategy creation
  • Client retention expertise
  • Client requirement analysis
  • Account relationship development
  • Contract negotiation expertise
  • Clear written and verbal communication
  • Strong interpersonal skills
  • Customer-focused service
  • Effective interpersonal communication

Certification

  • Real Estate License Georgia 2016
  • Certified Property Management- Specialist, 2017

Timeline

Online Sale Manager

Taylor Morrison
05.2025 - Current

Sales Professional

Tiffany & Co.
11.2019 - 05.2020

Givenchy DSA/Specialist W Leather Goods

Barneys New York
06.2019 - 02.2020

Goyard DSA /Sales Specialist

Barneys New York
01.2018 - 06.2019

Goyard Assistant

Barneys New York
12.2016 - 01.2018

Bachelor of Science - Health Care Management

Clayton State University

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TEONA WALTON