Tanisha Montgomery
Snellville
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
Work History
Claims Specialist
delta dental
Alpharetta
02.2022 - 11.2025
- Reviewed incoming documentation for completeness prior to processing a claim.
- Provided customer service to policyholders and claimants by answering their questions, resolving disputes, and explaining coverage details.
- Analyzed claims to determine extent of company's liability and made approval or denial decisions in accordance with policy provisions.
- Processed claims and grievances by gathering necessary information and submitting documentation for review.
- Updated Members personal information.
- Assist with members to find provider offices in area.
Environmental Service Technician
Guilford Immediate Care
Oakwood
08.2019 - 01.2022
- Maintained cleanliness and sanitation of patient areas to ensure a safe environment.
- Operated cleaning equipment effectively while adhering to safety protocols.
- Conducted regular inspections to identify and address potential safety hazards.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Maintained a safe environment for patients, staff, and visitors by performing regular inspections of equipment and facilities.
- Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education
High School Diploma -
East Paulding High School
Dallas, GASkills
- Performance Feedback
- Electronics Knowledge
- Direct Marketing
- data analyst
- active listening
- communication
- computer literacy
- leadership
References
References available upon request
Timeline
Claims Specialist
delta dental
02.2022 - 11.2025
Environmental Service Technician
Guilford Immediate Care
08.2019 - 01.2022
High School Diploma -
East Paulding High School