Tanisha Yorrick
Atlanta
Summary
Dynamic strategy and operations leader with over 13 years of experience in driving cross-functional initiatives, building scalable operational systems, and enhancing performance within high-growth organizations. Expertise in translating complex strategic priorities into actionable plans to effectively scale programs, standardize operations, and elevate service delivery. Proven track record in coordinating stakeholders across diverse teams, launching impactful operational initiatives, and implementing frameworks that foster efficiency, accountability, and measurable outcomes. Recognized for providing clarity to intricate challenges while fostering strong collaboration and communication among leadership and operational teams.
Overview
7
7
years of professional experience
Work History
Operations Officer
AirAssistant.io
Cleveland, OH
05.2025 - Current
- Analyzed operational data to identify trends and optimize resource allocation.
- Coordinated cross-functional teams to execute strategic initiatives aligned with company goals.
- Directed operations for 8 founder accounts, facilitating collaboration on tasks and projects between founders and executive assistants.
- Developed and implemented KPIs, operational growth strategies, and launch plans for founder portfolios, managing a combined budget of $500k-$1m.
- Organized and led weekly operational syncs to optimize team performance and monitor lead generation initiatives.
- Streamlined lead generation processes, building a robust pipeline of 3,200 leads each week through effective management of founder accounts.
- Developed and implemented training programs for new staff, improving overall team performance.
- Streamlined operational workflows to enhance efficiency and reduce processing times.
Founder, CEO, & Business Growth Consultant
Your Other Mind Consulting
Atlanta, GA
01.2021 - Current
- Designed and implemented operational strategies to enhance client success partnerships for founders and growing organizations.
- Developed strategic consulting frameworks to enhance client operational efficiency.
- Facilitated strategic consulting initiatives for multiple organizations, providing executive-level guidance on scalable systems and growth project execution.
- Facilitated workshops to identify and address organizational challenges for diverse clients.
- Facilitated client engagement by translating objectives into actionable plans and coordinating delivery among teams and collaborators.
- Develop playbooks for onboarding, communication, and performance tracking to ensure projects stay aligned with client expectations.
- Direct cross-functional initiatives that align leadership teams, external partners, and internal resources to achieve strategic goals.
- Key Achievements
- Helped clients achieve up to 161% revenue growth by improving operational systems, communication structures, and growth strategies.
Operations Manager, Excellence
AvantStay, Inc.
Atlanta, GA
01.2020 - 01.2022
- Quality assurance, operations coordination, and stakeholder communication across hospitality platform
- Oversaw operational quality for 500+ properties, ensuring consistency in service delivery, vendor coordination, and guest experience.
- Partnered with regional and area managers to improve workflows, monitor performance metrics, and strengthen owner relationships.
- Coordinated communication across multiple operational teams to maintain alignment and ensure timely issue resolution.
- Developed standardized reporting and operational processes that improved data accuracy and organizational efficiency.
- Key Achievements
- Reduced operational inefficiencies by 33%, driving significant cost savings and improved performance across teams.
- Played a key role in aligning local operations with AvantStay’s centralized systems and service standards.
Manager, Community Retention
Deliv
Atlanta, GA
01.2019 - 01.2020
- Community engagement and relationship management
- Community Management: Managed engagement with a network of 5,000+ drivers, fostering a sense of community and connection to the platform.
- Communication Facilitation: Served as the primary point of contact between the company and driver community, ensuring clear and consistent messaging.
- Performance Tracking: Established metrics to monitor community health and implemented strategies to improve retention through dedicated relationship management.
- Key Achievement
- Implemented operational systems that increased team efficiency and service quality.
Education
BBA - Marketing
Georgia State University, J. Mack Robinson College of Business
05-2016
MBA -
OneDay (William Jewell College)
05-2027
BBA - Managerial Science
Georgia State University, J. Mack Robinson College of Business
08-2016
Skills
- Strategic Initiative Execution
- Cross-Functional Program Leadership
- Operational Framework Development
- Stakeholder & Partner Coordination
- Performance Metrics & Operational Reporting
- Process Development & Standardization
- Operational Problem Solving
- Organizational Alignment & Communication
- Operational efficiency
- Employee performance
- Resource management
- Organizational efficiency
OVERVIEW OF QUALIFICATIONS
Core Focus Areas: Strategy & Operations | Cross-Functional Program Leadership | Operational Scaling | Strategic Initiative Execution | Performance Tracking | Stakeholder Management
Timeline
Operations Officer
AirAssistant.io
05.2025 - Current
Founder, CEO, & Business Growth Consultant
Your Other Mind Consulting
01.2021 - Current
Operations Manager, Excellence
AvantStay, Inc.
01.2020 - 01.2022
Manager, Community Retention
Deliv
01.2019 - 01.2020
BBA - Marketing
Georgia State University, J. Mack Robinson College of Business
MBA -
OneDay (William Jewell College)
BBA - Managerial Science
Georgia State University, J. Mack Robinson College of Business