Ta'Niya Dorsey
McDonough
Summary
Dynamic retail professional with a proven track record at Nautica Retail, excelling in cash handling and customer engagement. Recognized for promoting sales through effective product recommendations and maintaining high standards of inventory management. Passionate about delivering exceptional customer service and fostering positive relationships to enhance the shopping experience.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Nautica Retail
Locust Grove
11.2023 - 05.2025
- Promoted special offers and discounts to encourage additional purchases.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Processed returned merchandise according to company policies.
- Stocked shelves with merchandise according to company standards.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Completed transactions in an efficient manner while providing excellent customer service.
- Organized displays to attract customers and promote sales.
- Demonstrated knowledge of store products and services.
- Tracked inventory levels throughout the day and restocked items as needed.
- Inspected purchased items for defects before handing them over to customers.
- Assisted in training new employees on proper use of equipment and safety protocols.
Cashier
Bondo's
McDonough
06.2023 - 11.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
McDonough High School
McDonough, GA12-2023
Skills
- Cash handling
- Inventory management
- Point of sale
- Customer engagement
- Sales promotion
- Customer relationship management
- Barcode scanning
- Time management
- Stockroom safety procedures
- Cash drawer balancing
- Product recommendations
- Friendly and outgoing
- Stock replenishment
- Discount application
- Customer assistance
- Problem-solving
- Customer service
- Phone etiquette
- Data entry
- Cash register operation
Timeline
Retail Sales Associate
Nautica Retail
11.2023 - 05.2025
Cashier
Bondo's
06.2023 - 11.2023
High School Diploma -
McDonough High School
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