Tanya Leonardo
Lawrenceville
Summary
Dynamic Program Director with a proven track record at Creative Community Services, excelling in strategic planning and staff management. Expert in fostering community partnerships and enhancing program effectiveness. Adept at training and developing teams, ensuring compliance, and driving innovative solutions to meet diverse client needs. Committed to achieving impactful outcomes.
Overview
12
12
years of professional experience
Work History
Program Director
Creative Community Services
Norcross
08.2016 - Current
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Provided leadership in developing innovative approaches to meet program goals.
- Developed strategic plans to ensure successful program operations.
- Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
- Collaborated with external partners to leverage resources for the program's success.
- Fostered community connections and networks, driving collaborations with local organizations and businesses.
- Supervised program and project managers to provide feedback and resolve complex problems.
- Administered budgets and monitored expenditures to keep program operations aligned with budget targets.
- Reviewed existing programs and identified areas of improvement or expansion.
Family Support Coordinator
Advantage Behavioral Health Services
Winder
02.2014 - 07.2016
- Coordinated family support services for diverse client needs.
- Organized workshops to educate families on available support services.
- Documented family progress and updates in case management system.
- Collaborated with interdisciplinary teams to enhance service delivery.
- Conducted home visits to assess the safety of family environment and provide support services as needed.
- Facilitated referrals to community resources such as housing, employment, education, and health care services.
- Created individualized service plans based on each family's unique needs.
- Ensured compliance with all applicable laws, regulations, policies, procedures, protocols.
- Attended court hearings and provided testimony when necessary.
- Maintained confidentiality through stringent handling of charts and data.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
Education
Bachelor of Science - Business Management W/Minor in Marketing
Penn State University
Uniontown, PA12-2006
Skills
- Staff management
- Team leadership
- Program leadership
- Staff training
- Recruitment and hiring
- Strategic planning
- Documentation and reporting
Timeline
Program Director
Creative Community Services
08.2016 - Current
Family Support Coordinator
Advantage Behavioral Health Services
02.2014 - 07.2016
Bachelor of Science - Business Management W/Minor in Marketing
Penn State University
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