Ta’Nya McBride
Krogers Grocery Store
McDonough
3
years of professional experience
Supervisor with experience in customer service, staff management, and daily operations. Known for training team members, resolving concerns quickly, and keeping inventory and service flow organized.
Work History
Supervisor
10 Months- Supervised daily store operations, ensuring smooth service flow and consistent associate performance.
- Resolved customer concerns promptly, supporting positive shopping experiences and store reputation.
- Trained new team members on register procedures, stocking standards, and customer service expectations.
- Monitored inventory levels and coordinated restocking to maintain accurate shelf availability.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Receptionist
6 Months- Greeted patients and visitors, delivering professional first impressions in treatment center reception area.
- Answered multi-line phone calls, routed inquiries, and relayed accurate messages to staff.
- Scheduled appointments and coordinated calendars to maintain smooth daily patient flow.
- Verified insurance information and collected intake forms with attention to accuracy.
- Assisted clients with check-in procedures while safeguarding confidential information.
- Supported office operations by managing mail, supplies, and reception area readiness.
Line Assembler
5 Months- Assembled components according to work instructions and production specifications.
- Operated hand tools and assembly equipment to support continuous workflow.
- Inspected finished units for defects, alignment, and quality compliance.
- Maintained organized workstation and followed safety procedures consistently.
- Verified parts, materials, and labels before initiating assembly tasks.
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Completed skilled work using electrical, hydraulic and air-activated hand tools.
Cashier
7 Months- Delivered prompt checkout service while maintaining courteous customer interaction
- Processed customer transactions accurately using point-of-sale system
- Balanced cash drawer and resolved register discrepancies with attention to detail
- Assisted customers with pricing, product location, and purchase questions
- Restocked merchandise and maintained organized checkout and sales floor areas
- Followed store procedures for returns, exchanges, and payment verification
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
10 Months- Delivered prompt checkout service while maintaining courteous customer interaction
- Greeted customers entering store and responded promptly to customer needs.
- Monitored sales floor for misplaced items and helped reduce checkout delays
- Welcomed customers entering store entering store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Skills
Operational oversight
Staff management
Training and mentoring
Inventory management
Customer service
Client support
Employee motivation
Staff development
Strategic planning
Critical thinking
Analytical thinking
Reliability and punctuality
Work ethic
Goal oriented
Employee discipline
Accomplishments
- Supervised team of 30+ staff members.
- Collaborated with team of 4 in the development of hiring events.
- Updated and maintained company database to reflect current and accurate client records for more than 30+ accounts.
- Handled over 80 customer inquiries on a daily basis.
- Recognized by customers and Supervisor for expedient and effective service.
- Resolved product issue through consumer testing.
Timeline
Supervisor
Krogers Grocery Store
01.2026 - CurrentRead More
Receptionist
Beyond Your Ordinary Treatment Center
01.2026 - 07.2026Read More
Line Assembler
Howards Industries
07.2025 - 12.2025Read More
Cashier
Simply 10
12.2024 - 07.2025Read More
Cashier
Raising Cane's
01.2024 - 11.2024Read More
Gwinnett Technical College
Associate of Applied Science from Diagnostic Medical Sonography
Read More
CPI Certified
I obtained my CPI certification while being a receptionist at a methadone clinic for Beyond Your Ordinary Treatment center.