Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Taquanjah Roach

Summary

Highly organized and empathetic professional with a background in education and customer support. Skilled in clear communication, problem-solving, and building strong relationships with diverse individuals. Experienced in managing tasks remotely, utilizing digital tools effectively, and delivering exceptional service in fast-paced environments. Dedicated to fostering positive customer experiences and maintaining professionalism in all interactions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Kindergarten Teacher

Midway Hills Primary
2021.11 - 2022.05
  • Managed and organized virtual and in-person communication with parents and administrators
  • Maintained accurate records and provided detailed progress updates
  • Resolved challenges with professionalism and empathy
  • Adapted to digital tools for remote communication and collaboration

Kindergarten Teacher

Midway Hills Primary
2022.07 - Current
  • Managed and organized virtual and in-person communication with parents and administrators
  • Maintained accurate records and provided detailed progress updates
  • Resolved challenges with professionalism and empathy
  • Adapted to digital tools for remote communication and collaboration

Student Assistant

Georgia Southern Continuing Education
2020.12 - 2021.05
  • Managed client inquiries via phone and email with professionalism and efficiency
  • Utilized Excel and Google Workspace for organizing data and conference planning
  • Troubleshot technical issues and provided clear solutions
  • Maintained documentation and ensured error-free communication materials

Camp Counselor

Georgia College & State University
2014.06 - 2016.06
  • Delivered exceptional support and guidance in group settings
  • Ensured safety and addressed concerns with effective communication
  • Collaborated with team members to create engaging activities

Education

Master of Education - Elementary Education

Grand Canyon University
12.2024

Bachelor of Science - Child and Family Development

Georgia Southern University
Statesboro, GA
07.2021

Associate of Applied Science - General Studies

Georgia Military College
Milledgeville, GA
11.2018

Skills

  • Customer Service & Support
  • Clear & Professional Communication
  • Problem Solving & Conflict Resolution
  • Time Management & Organization
  • Attention to Detail
  • Adaptability & Flexibility
  • Data Entry & Record Keeping
  • Proficiency in Microsoft Office & Google Workspace
  • Virtual Collaboration Tools (eg, Zoom, Teams)

Certification

  • Health and Safety Training (Pro Solutions Training)
  • Mandated Reporter Certification

Timeline

Kindergarten Teacher

Midway Hills Primary
2022.07 - Current

Kindergarten Teacher

Midway Hills Primary
2021.11 - 2022.05

Student Assistant

Georgia Southern Continuing Education
2020.12 - 2021.05

Camp Counselor

Georgia College & State University
2014.06 - 2016.06

Master of Education - Elementary Education

Grand Canyon University

Bachelor of Science - Child and Family Development

Georgia Southern University

Associate of Applied Science - General Studies

Georgia Military College
Taquanjah Roach