Taquanjah Roach
Summary
Highly organized and empathetic professional with a background in education and customer support. Skilled in clear communication, problem-solving, and building strong relationships with diverse individuals. Experienced in managing tasks remotely, utilizing digital tools effectively, and delivering exceptional service in fast-paced environments. Dedicated to fostering positive customer experiences and maintaining professionalism in all interactions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Kindergarten Teacher
Midway Hills Primary
11.2021 - 05.2022
- Managed and organized virtual and in-person communication with parents and administrators
- Maintained accurate records and provided detailed progress updates
- Resolved challenges with professionalism and empathy
- Adapted to digital tools for remote communication and collaboration
Kindergarten Teacher
Midway Hills Primary
07.2022 - Current
- Managed and organized virtual and in-person communication with parents and administrators
- Maintained accurate records and provided detailed progress updates
- Resolved challenges with professionalism and empathy
- Adapted to digital tools for remote communication and collaboration
Student Assistant
Georgia Southern Continuing Education
12.2020 - 05.2021
- Managed client inquiries via phone and email with professionalism and efficiency
- Utilized Excel and Google Workspace for organizing data and conference planning
- Troubleshot technical issues and provided clear solutions
- Maintained documentation and ensured error-free communication materials
Camp Counselor
Georgia College & State University
06.2014 - 06.2016
- Delivered exceptional support and guidance in group settings
- Ensured safety and addressed concerns with effective communication
- Collaborated with team members to create engaging activities
Education
Master of Education - Elementary Education
Grand Canyon University
12.2024
Bachelor of Science - Child and Family Development
Georgia Southern University
Statesboro, GA07.2021
Associate of Applied Science - General Studies
Georgia Military College
Milledgeville, GA11.2018
Skills
- Customer Service & Support
- Clear & Professional Communication
- Problem Solving & Conflict Resolution
- Time Management & Organization
- Attention to Detail
- Adaptability & Flexibility
- Data Entry & Record Keeping
- Proficiency in Microsoft Office & Google Workspace
- Virtual Collaboration Tools (eg, Zoom, Teams)
Websites
Certification
- Health and Safety Training (Pro Solutions Training)
- Mandated Reporter Certification
Timeline
Kindergarten Teacher
Midway Hills Primary
07.2022 - Current
Kindergarten Teacher
Midway Hills Primary
11.2021 - 05.2022
Student Assistant
Georgia Southern Continuing Education
12.2020 - 05.2021
Camp Counselor
Georgia College & State University
06.2014 - 06.2016
Master of Education - Elementary Education
Grand Canyon University
- Health and Safety Training (Pro Solutions Training)
- Mandated Reporter Certification
Bachelor of Science - Child and Family Development
Georgia Southern University
Associate of Applied Science - General Studies
Georgia Military College
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