Taquila Ramsey
Decatur
Summary
Dynamic Dental Practice Administrator with a proven track record at Dentfirst Dental Care, enhancing patient scheduling and boosting practice growth through innovative marketing initiatives. Skilled in operations management and HIPAA compliance, I excel in training staff and optimizing efficiency, resulting in improved patient relations and streamlined office processes.
Overview
20
20
years of professional experience
Work History
Dental Practice Administrator
Dentfirst Dental Care
04.2009 - Current
- Streamlined patient scheduling processes to enhance appointment efficiency and reduce wait times.
- Boosted practice growth through the development of marketing initiatives and community outreach efforts.
- Increased staff productivity by providing training, guidance, and performance evaluations.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Office Supervisor
Kool Smiles Dental
04.2007 - 03.2009
- Supervised daily office operations, ensuring adherence to policies and procedures.
- Coordinated schedules and workload distribution among staff to optimize efficiency.
- Implemented training programs for new employees, enhancing onboarding processes.
- Developed and maintained filing systems, improving document retrieval times.
Bank Teller
SunTrust
06.2005 - 03.2007
- Processed customer transactions efficiently, ensuring accuracy and adherence to banking policies.
- Assisted customers with account inquiries, providing tailored solutions to meet their financial needs.
- Managed cash drawer operations, maintaining balanced records and minimizing discrepancies.
- Identified sales opportunities and referred customers to branch partners in financial services.
Education
Associate of Applied Business - Business Administration
DeVry
Decatur, GASkills
- HIPAA compliance
- Operations management
- Scheduling coordination
- Patient relations
Accomplishments
- Supervised team of twenty staff members.
Timeline
Dental Practice Administrator
Dentfirst Dental Care
04.2009 - Current
Office Supervisor
Kool Smiles Dental
04.2007 - 03.2009
Bank Teller
SunTrust
06.2005 - 03.2007
Associate of Applied Business - Business Administration
DeVry
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