Tara Alvarado
Commerce
Summary
Certified Medical Assistant with comprehensive knowledge in medical office management and patient care coordination. Known for effective collaboration with healthcare teams and consistently achieving administrative goals. Recognized for adaptability and reliability in dynamic healthcare environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
NGPG Academic Family Medicine
Gainesville, GA
03.2024 - Current
- Assisted in patient intake processes, ensuring accurate documentation and data entry.
- Supported clinical staff by preparing examination rooms and sterilizing instruments.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Conducted routine laboratory tests, maintaining high standards of accuracy and safety protocols.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Oriented and trained new staff on proper procedures and policies.
Insurance Billing Specialist
Athens Digestive Healthcare Associates
Watkinsville, GA
11.2014 - 03.2024
- Processed insurance claims accurately and efficiently to ensure timely reimbursement.
- Managed patient billing inquiries, resolving issues to maintain customer satisfaction.
- Implemented improvements in billing procedures, reducing processing time for claims submission.
- Analyzed billing discrepancies, identifying root causes and implementing corrective actions.
- Assisted colleagues during peak workload periods, demonstrating strong teamwork and commitment to overall departmental success.
- Collaborated with medical staff to obtain necessary documentation, enabling timely submission of accurate claims.
- Increased revenue collection by diligently pursuing outstanding claims and negotiating with insurance companies.
Prior Authorization Coordinator
Athens Gastroenterology Association
Athens, GA
01.2009 - 01.2014
- Coordinated prior authorization requests, ensuring compliance with insurance guidelines and protocols.
- Analyzed patient information to determine eligibility for prescribed treatments and services.
- Streamlined workflows, enhancing efficiency in handling authorization requests and reducing turnaround times.
- Improved patient satisfaction by efficiently managing prior authorization requests and ensuring timely approvals.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Tracked referral submission during facilitation of prior authorization issuance.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
E911 Dispatcher
Banks County E911
Homer, GA
01.2006 - 01.2007
- Operated multi-line phone systems to receive emergency calls efficiently.
- Coordinated response efforts with law enforcement, fire, and medical services.
- Maintained accurate records of calls and incidents for reporting purposes.
- Provided essential aid to callers with medical emergencies, offering pre-arrival instructions while awaiting professional assistance.
- Developed strong multitasking abilities by managing multiple phone lines, computer screens, and radio channels simultaneously.
- Maintained composure under pressure to effectively address life-threatening situations and provide critical guidance to callers in distress.
Education
Diploma - Medical Assisting
Athens Technical College
Athens, GA01-2009
High School Diploma - undefined
Commerce High School
Commerce, GA01-1995
Skills
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Electronic health records
Certification
- Pharmacy Tech
- Life Insurance
- NHA certification
Timeline
Certified Medical Assistant
NGPG Academic Family Medicine
03.2024 - Current
Insurance Billing Specialist
Athens Digestive Healthcare Associates
11.2014 - 03.2024
Prior Authorization Coordinator
Athens Gastroenterology Association
01.2009 - 01.2014
E911 Dispatcher
Banks County E911
01.2006 - 01.2007
High School Diploma - undefined
Commerce High School
Diploma - Medical Assisting
Athens Technical College