Tara Sosebee
Alternative Claims Management
Auburn,GA
1
Certification
9
years of professional experience
Professional project management expert with strong track record in successfully driving initiatives to completion. Skilled in coordinating teams, managing resources, and ensuring project milestones are met. Known for adaptability, reliability, and delivering results under changing conditions. Proficient in stakeholder communication, risk assessment, and process optimization.
Work History
Damage Recovery Specialist
3 Years 3 Months- Coordinated vendor and client claim management leveraging Salesforce dashboards and reporting tools to maintain accuracy in documentation and support cross-department collaboration.
- Key Responsibilities
- Proficiently navigated Salesforce dashboard to review claim status, manage vendor and client claim processes, and support transparent, accurate, and timely resolution.
- Administered full claim lifecycle and maintained detailed documentation to ensure adherence to industry standards and internal compliance requirements.
- Developed and analyzed ad hoc reports in Salesforce and other reporting tools to support strategic decision-making and process improvement.
- Partnered with departments to foster seamless collaboration, align shared objectives, and streamline operational execution.
Estimator • Account Manager
9 Months- Prepared accurate cost estimates using drawings, specifications, and vendor quotations
- Reviewed project scopes to identify risks, exclusions, and pricing assumptions
- Analyzed material, labor, and subcontractor costs to build competitive bids
- Maintained estimating databases, templates, and historical pricing records for consistent bid development
- Evaluated bid documents and change requests to update pricing and scope details
Estimator Operation's Manager
4 Years 10 Months- Prepared accurate cost estimates using blueprints, specifications, and bid documents.
- Analyzed project scope to identify risks, exclusions, and pricing assumptions.
- Led customer experience operations, aligning service workflows with quality standards and issue-resolution protocols.
- Implemented process improvements to reduce friction across contact channels and escalation paths.
Education
Bachelors In IT Management - Project Management
Skills
Settlement negotiation
Loss mitigation
Client engagement
Cross-functional collaboration
Customer support
Decision-making
Employee relations
Project planning
Process improvement training
Claim documentation management
Policy implementation
Claims performance analysis
Stakeholder engagement
Client management
Certification
- CompTIA Project+, CompTIA, Pursuing, 2023-12-01, Dec 2023
- Pursuing PMP
Timeline
Damage Recovery Specialist
Alternative Claims Management
07.2023 - CurrentRead More
Estimator • Account Manager
Hendrick Automotive Group
07.2022 - 04.2023Read More
Estimator Operation's Manager
Group 1 Automotive
09.2017 - 07.2022Read More
Western Governor's University
Bachelors In IT Management from Project Management
Read More