Tarika Mack
Grayson
Summary
Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Environmental Program Manager / Training Facilitator (TDY)
Delta Air Lines, Inc
10.2024 - Current
- Manage environmental programs with a focus on safety, compliance, and sustainability, enhancing data tracking systems to achieve positive performance metrics.
- Conduct internal training sessions on risk management and environmental best practices, achieving a high success rate based on post-training assessments and participant feedback.
- Collaborate with the Environmental Coordinator to develop and deliver effective communication and newsletter content.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
Cabin Experience Agent
Delta Air Lines
10.2023 - 10.2024
- Inspected and searched cabin areas to maintain a secure and pristine environment for passengers.
- Managed cleaning and sanitization of aircraft interiors, ensuring adherence to health and safety standards.
911 Dispatcher
Gwinnett County Police Department
10.2022 - 05.2023
- Dispatched emergency personnel and prioritized calls to guarantee efficient and timely incident response.
- Coordinated communication across multiple units to maintain effective operational functionality.
Detention Court Deputy
Wake County Sheriff Department
06.2019 - 05.2022
- Oversaw and managed inmate activities and behaviors to ensure courtroom security during court proceedings.
- Managed inmate processing and maintained accurate documentation to ensure compliance with legal protocols.
Correctional Officer III / Case Worker – Employee Injury Program
Central Prison – NC Dept. of Public Safety
06.2003 - 08.2016
- Supervised inmate activities within a medical facility, ensuring adherence to security protocols and maintaining order.
- Managed employee return-to-work programs and workers’ compensation, adhering to state policies and maintaining HIPAA-compliant records.
- Collaborated with Occupational Health & Safety teams to track incidents and identify workplace hazards, fostering a safety-first culture.
- Produced identification badges and supported technical operations; held certifications in weapons handling, self-defense, and medical response.
Teen Court Counselor
Durham Teen Court
06.2002 - 01.2003
- Managed juvenile cases and supported rehabilitation programs to facilitate effective interventions.
- Maintained accurate legal documentation to ensure compliance and support the rehabilitation process.
Education
Associate’s Degree - Criminal Justice
Wake Technical Community College
Garner, NCSkills
- Crisis management
- Environmental program management
- Workers' compensation management
- Facilitating training sessions
- Understanding of HIPAA guidelines
- Microsoft Office skills
- Law enforcement expertise
- Emergency dispatch coordination
Accomplishments
- Supervised team of 70 staff members.
- Achieved goal by completing 97% with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved a compliance issue which helped saved the company over thousands of fines.
Certification
- CPR & First Aid
- HIPAA Compliance
- MRI Certified
- OC Spray & Physical Defense
- Weapons & STG Certified
Certificate of appreciation Chairman's Club
The Certificate of Appreciation from the Chairman Club is a formal recognition certificate used to express gratitude towards individuals who have made significant contributions to an organization.
Timeline
Environmental Program Manager / Training Facilitator (TDY)
Delta Air Lines, Inc
10.2024 - Current
Cabin Experience Agent
Delta Air Lines
10.2023 - 10.2024
911 Dispatcher
Gwinnett County Police Department
10.2022 - 05.2023
Detention Court Deputy
Wake County Sheriff Department
06.2019 - 05.2022
Correctional Officer III / Case Worker – Employee Injury Program
Central Prison – NC Dept. of Public Safety
06.2003 - 08.2016
Teen Court Counselor
Durham Teen Court
06.2002 - 01.2003
Associate’s Degree - Criminal Justice
Wake Technical Community College
Similar Profiles
Robert SixtaRobert Sixta
First Officer at Delta Air Lines - Endeavor AirFirst Officer at Delta Air Lines - Endeavor Air
Ravindra DadhichRavindra Dadhich
Managing Director, Operations at Delta Air Lines, IncManaging Director, Operations at Delta Air Lines, Inc
Alayzja WashingtonAlayzja Washington
Production Control Auditor at Delta Air Lines, IncProduction Control Auditor at Delta Air Lines, Inc
Alexander ButlerAlexander Butler
Ground Safety Advocate at Delta Air Lines, IncGround Safety Advocate at Delta Air Lines, Inc
Anthony MaysAnthony Mays
Laborer at Blacktop IndustriesLaborer at Blacktop Industries