Tariq Jeffrey
Conyers
Summary
Auto claims professional with comprehensive understanding of claims management and customer service. Known for effectively resolving claims and ensuring customer satisfaction. Valued for teamwork, flexibility, and results-driven approach.
Overview
10
10
years of professional experience
Work History
Auto Claims Specialist
Allstate Insurance Co
11.2021 - Current
- Evaluated auto claims to determine coverage and compensation based on policy terms.
- Coordinated inspections with customers and repair shops to expedite claim processing.
- Reviewed documentation for accuracy and completeness in claims submissions.
- Negotiated settlements with insured parties, ensuring compliance with company policies.
Insurance Claims Specialist
GEICO
02.2018 - 11.2021
- Utilized industry-specific software to manage claims data, track progress, and generate reports for management review.
- Served as a liaison between clients and involved parties, resolving disputes and ensuring fair claim handling.
- Achieved a 100% compliance rate with regulatory standards in claims assessments.
- Researched and examined all necessary documents to ensure claims were accurately filed and processed.
- Conducted regular follow-ups to inform members on claim progress, maintaining a 97% satisfaction rating.
Insurance Claims Specialist
Progressive Insurance
06.2015 - 02.2018
- Processed insurance claims efficiently, ensuring compliance with company policies and regulatory standards.
- Evaluated claim documentation for accuracy, identifying discrepancies and recommending resolutions.
- Collaborated with cross-functional teams to streamline claims processing workflows and enhance service delivery.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly to maintain satisfaction.
Education
High School Diploma -
Miramar High School
Miramar, FLSkills
- Claims handling
- Policy interpretation
- Claims investigation
- Insurance regulations knowledge
Timeline
Auto Claims Specialist
Allstate Insurance Co
11.2021 - Current
Insurance Claims Specialist
GEICO
02.2018 - 11.2021
Insurance Claims Specialist
Progressive Insurance
06.2015 - 02.2018
High School Diploma -
Miramar High School
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