Tashonna Lamar
Riverdale
Summary
Dynamic Leasing Consultant with Dayrise Residential, skilled in building rapport and enhancing tenant satisfaction through effective communication and problem-solving. Proven ability to streamline move-in processes and ensure compliance with fair housing regulations, contributing to a positive living experience for residents. Strong background in customer service and sales techniques.
Overview
10
10
years of professional experience
Work History
Leasing Consultant
Dayrise Residential
03.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Forklift Operator
Javelin
01.2022 - 03.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
Forklift Operator
GXO
04.2019 - 01.2022
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Server
Chic-Fil-A
08.2015 - 04.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Arts - Accounting And Finance
DeVry University
Illinois City, IL05-2029
Certification - Business Administration
UEI College
Morrow, GA01-2024
North Clayton High School
College Park, GA05-2017
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Leasing and sales
- Phone and email etiquette
- Sales techniques
- Clear communication
- Creative problem solving
- Team collaboration
- Cash handling
- Positive and professional
- Basic mathematics
- Food safety
Languages
English
Native or Bilingual
Timeline
Leasing Consultant
Dayrise Residential
03.2024 - Current
Forklift Operator
Javelin
01.2022 - 03.2024
Forklift Operator
GXO
04.2019 - 01.2022
Server
Chic-Fil-A
08.2015 - 04.2019
Bachelor of Arts - Accounting And Finance
DeVry University
Certification - Business Administration
UEI College
North Clayton High School
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