TATIA GRIGOLASHVILI
Suwanee,GA
Summary
Holder of REAL ESTATE SALESPERSON LICENCE.
Experienced Assistant Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in Procure to Pay, Payscan, Yardi and maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
14
14
years of professional experience
Work History
Real Estate Services Administrator
- CBRE
Johns Creek
12.2022 - 09.2024
- Performing a variety of administrative tasks for assigned staff including but not limited to phone support, draft, preparation and distribution of correspondence, expense reporting, calendar and scheduling, meeting coordination, filing and copying, etc.
- Maintaining tenant, vendor and property files, including insurance certificates, lease abstracts, etc. in accordance with prescribed standards.
- Working with Building Technician staff and vendors to compile a list of maintenance items. Coordinating and monitoring status of work assigned to vendors.
- Coordinating and assisting tenant events and appreciation.
- Initiating rent collections correspondence and phone contact with tenant where permitted by state regulations.
- Assisting with budget preparation by researching costs for supplies and services and obtaining bids as directed. Complying with bid process guidelines. Assisting with preparations of monthly and quarterly management reports.
- Assisting with preparation of Common Area Maintenance (CAM) dues, invoices and related correspondence.
- Administering accounts payable and accounts receivable. Coding invoices for payment, inputing into accounting system and forwarding original invoices to accounting for payment.
- Performing other duties as assigned. Coordinating office activities to streamline operations and promote compliance with organizational policies..
Lead Server
- Hotel Equities (Roaring Social)
Alpharetta
09.2021 - 02.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Cleared table and bussed dishes to allow for quick setups.
- Set up dining room to meet hospitality and service standards.
- Stocked server areas with supplies before, during and after shifts.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Assistant Property Manager
- Synergy Real Estate
Suwanee
01.2022 - 12.2022
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
- Explained policies and procedures to tenants and enforced rules.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Escalated critical issues to property manager to ensure immediate resolution.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Checked common areas regularly to keep neat, clean and free of debris.
- Collected monthly assessments, rental fees, deposits and payments.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Conducted tours of vacancies with prospective tenants.
- Reviewed completed applications and assessed household information against file history and program regulations.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Inspected properties, took pictures and developed engaging listings to promote sale and rental units.
Office Manager
- ADVANCED APPLIANCES REPAIR
Cumming
06.2020 - 09.2021
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
- Managed office inventory and placed new supply orders.
Restaurant Manager
- TONE CAFE
BROOKLYN
01.2018 - 03.2020
- Optimized profits by controlling food, beverage and labor costs daily.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
- Assessed operational performance to measure compliance with regulatory, industry and brand standards.
- Collaborated with Executive Chef to analyze and approve all food and beverage selections.
- Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
HEAD oF SALES CONSULTANTS
- JSC TBC BANK
TBILISI
02.2016 - 01.2018
- Trained sales team and offered resources to sharpen skills and discover opportunities for growth.
- Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
- Optimized sales and marketing directives by closely monitoring employee progress, reviewing regional and local markets and effectively managing inventories.
- Contacted customers via phone and email to explore connections, offer services and cement relationships.
COPRORATE SALES CONSULTANT
- JSC SILKNET
TBILISI
07.2010 - 12.2016
- Determined prospects' needs and crafted appropriate responses along with information on suitable products and services.
- Identified, coordinated and participated in client relationship-building activities and meetings.
- Prepared and processed contracts and order forms for new and existing customers.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
- Offered product and service consultations and employed upselling techniques.
Education
REAL ESTATE SALESPERSON - SALESPERSON PRE-LICENSE COURSE
Atlanta Partners Real Estate School
BUFORD, GA04.2021
LEVEL 8 - Teaching English As A Second Language (ESL)
Kingsborough Community College
Brooklyn, NY03.2019
Bachelor of Science - Information Technology
Iv. Javakhishvili Sokhumi State University
REPUBLIC OF GEORGIA07.2010
Skills
- Business networking
- Sales presentations
- Customer retention
- Sales management
- Solution selling
- Compelling leadership skills
- Sales process
- Sales tracking
- Financial records analysis
- Budgetary Planning
- Billing
- Project management
- Accounts payable and receivable
Timeline
Real Estate Services Administrator
- CBRE
12.2022 - 09.2024
Assistant Property Manager
- Synergy Real Estate
01.2022 - 12.2022
Lead Server
- Hotel Equities (Roaring Social)
09.2021 - 02.2024
Office Manager
- ADVANCED APPLIANCES REPAIR
06.2020 - 09.2021
Restaurant Manager
- TONE CAFE
01.2018 - 03.2020
HEAD oF SALES CONSULTANTS
- JSC TBC BANK
02.2016 - 01.2018
COPRORATE SALES CONSULTANT
- JSC SILKNET
07.2010 - 12.2016
REAL ESTATE SALESPERSON - SALESPERSON PRE-LICENSE COURSE
Atlanta Partners Real Estate School
LEVEL 8 - Teaching English As A Second Language (ESL)
Kingsborough Community College
Bachelor of Science - Information Technology
Iv. Javakhishvili Sokhumi State University
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