Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Jackson

Marietta

Summary

Experienced in managing daily restaurant operations, effectively coordinating table assignments to ensure timely service delivery and enhance customer satisfaction. Demonstrated ability to train new staff on menu offerings and service protocols, contributing to improved team performance and operational efficiency. Engaged with customers to gather feedback, address concerns, and foster positive relationships, resulting in increased repeat visits. Proficient in enforcing health regulations and maintaining cleanliness in dining areas, ensuring compliance with industry standards.

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Experienced Lead Server with proven background in high-volume restaurant environments. Known for strong leadership skills, ability to train and motivate team members, as well as maintain top-notch customer service standards. Contributed significantly to increased customer satisfaction and repeat business in previous roles by ensuring quality dining experiences.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
2004
2004
years of post-secondary education

Work History

Lead Server

Douceur De France
Marietta
03.2025 - Current
  • Provided exceptional service by promptly assisting guests, resulting in improved customer satisfaction and repeat visits.
  • Coordinated daily operations by effectively managing table assignments, ensuring seamless workflow and timely service delivery.
  • Trained new team members on menu offerings and service protocols, enhancing overall team performance and efficiency.
  • Maintained cleanliness and organization of dining areas, promoting a welcoming atmosphere for guests and ensuring compliance with health standards.
  • Collaborated with kitchen staff to ensure timely food delivery and address special requests, improving guest experience and satisfaction.
  • Engaged with customers to gather feedback and address concerns, fostering positive relationships and enhancing overall dining experience.
  • Supported team leadership by helping to implement new service techniques that increased service speed and guest engagement.
  • Provided exceptional service to high volume of daily customers.
  • Worked with management to coordinate special functions and events.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.

Lead Server

Bar Vegan
Atlanta
02.2021 - 05.2025
  • Provided exceptional service by promptly assisting guests, resulting in improved customer satisfaction and repeat visits.
  • Coordinated daily operations by effectively managing table assignments, ensuring seamless workflow and timely service delivery.
  • Trained new team members on menu offerings and service protocols, enhancing overall team performance and efficiency.
  • Assisted in inventory management by monitoring stock levels and restocking supplies, contributing to operational efficiency and cost control.
  • Supported team leadership by helping to implement new service techniques that increased service speed and guest engagement.
  • Managed opening and closing duties to facilitate restaurant operations.
  • Managed staff of 6 servers, delegating tasks and ensuring timely completion.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Monitored inventory levels of food items and alerted management when supplies were running low.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Enforced health regulations concerning food handling, storage, sanitation practices.

Education

Cartersville High School
Cartersville, GA

Skills

  • Customer satisfaction
  • Table management
  • Staff training
  • Service coordination
  • Health compliance
  • Event coordination
  • Team leadership
  • Daily operations
  • High-volume service
  • Food safety management

Timeline

Lead Server

Douceur De France
03.2025 - Current

Lead Server

Bar Vegan
02.2021 - 05.2025

Cartersville High School
Tatiana Jackson