Tatiana Landy
Ellenwood
Summary
Healthcare professional with commitment to high standards and excellent patient care. Known for valuable contributions in patient assistance and supporting a variety of healthcare teams. Extensive knowledge in Branch Operations. Exceptional at cultivating relationships with community clients. Successful in department teamwork and being innovative on ways to improve efficiency.
Overview
6
6
years of professional experience
Work History
Registered Behavior Technician
Achievements ABA
03.2025 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Used the Rethink application to document patient information, progress notes, and treatment plans.
Administrative Assistant
Emory University-Pathology Department
06.2023 - 09.2023
- Scheduled office meetings and guest appointments for the Principal Investigators.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels for Administration and the Lab.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Worked with the Communications Department to maintain updated PATRU website.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Updated spreadsheets and databases.
- Assisted coworkers, Principal Investigators and the Director with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Patient Care Coordinator
Emory Winship Cancer Institute
10.2022 - 06.2023
- Worked in clinic with the Hematology and Oncology Department.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Liaison for patient and family while working with clinical and administrative staff from various departments.
- Collaborated with nursing and physician teams to ensure that patient appointments are secured and confirmed in a timely manner.
- Managed workload and daily assignments with efficiency and effectively.
Tissue Specialist
Community Tissue Services
04.2019 - 05.2021
- Principle in Branch Operations.
- Participated in hire on interviews.
- Fostered exceptional relationships with contracted hospitals.
- Ensured all U.S. Food and Drug Administration, American Association of Tissue Banks, and company regulations and policies were followed accordingly.
- Principle in preparing Internal and U.S. Food and Drug Administration audits.
- Trainer for new employees.
- Prioritized duties and ensured deadlines were met.
- Responsible for equipment accountability and scheduled and unscheduled maintenance.
Education
Board Certified - Registered Behavior Technician
Behavior Analyst Certification Board
02-2025
Bachelor of Science - Small Business Management And Entrepreneurship
University of Phoenix
Tempe, AZ2019
Associate of Science - Business Foundations
University of Phoenix
Tempe, AZ2017
Skills
- Staff Leadership
- Electronic Medical Record Software (Epic and Zendesk)
- Client Engagement and Assistance
- Electronic Charting
- US Food and Drug Administration
- Internal Auditing
- Branch Operations
- Distribution
- Data Analysis
- Inventory Management
- Verbal and written communication
- Microsoft Excel, Powerpoint, Office and Teams
- Organizational standards
- Interdepartmental collaboration
- Healthcare operations
- HIPAA compliance
- Patient care
Timeline
Registered Behavior Technician
Achievements ABA
03.2025 - Current
Administrative Assistant
Emory University-Pathology Department
06.2023 - 09.2023
Patient Care Coordinator
Emory Winship Cancer Institute
10.2022 - 06.2023
Tissue Specialist
Community Tissue Services
04.2019 - 05.2021
Board Certified - Registered Behavior Technician
Behavior Analyst Certification Board
Bachelor of Science - Small Business Management And Entrepreneurship
University of Phoenix
Associate of Science - Business Foundations
University of Phoenix
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