Tatiana Sellers
Atlanta
Summary
Dedicated medical receptionist known for strong attention to detail and team collaboration. Committed to enhancing patient interactions and improving office workflows, ready to support efficient healthcare delivery.
Overview
11
11
years of professional experience
Work History
Medical Receptionist
Rhematology Care of GA
Atlanta
02.2023 - 12.2025
- Checked patients in and out for appointments, ensuring accurate collection of co-payments and efficient patient flow.
- Managed appointment scheduling using electronic health record systems efficiently.
- Collected patient information and verified insurance details for accuracy.
- Handled incoming calls, provided information, and routed calls to appropriate staff for timely assistance.
- Processed patient paperwork and ensured compliance with health regulations.
- Coordinated referrals to specialists, streamlining patient care processes effectively.
- Prepared charts for new patients, confirming completion of all necessary forms to facilitate smooth onboarding.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Communicated effectively with medical staff regarding patient needs and inquiries.
Medical Receptionist/ Medical Assistant
Well star urgent care
Marietta
03.2019 - 01.2023
- Greeted patients and managed check-in procedures efficiently.
- Processed insurance information and verified patient eligibility accurately.
- Maintained patient records using electronic health record systems.
- Answered phone calls and addressed patient inquiries promptly.
- Assisted medical staff with various administrative tasks.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Protected patients by observing strict HIPAA guidelines.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
Medical Receptionist
Froedtert fast care Walk-in
Milwaukee
01.2015 - 01.2019
- Checked patients in and out for appointments while collecting co-payments, contributing to smooth office operations.
- Coordinated appointment scheduling with electronic health record systems to optimize patient flow.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted patients and directed them to appropriate services and departments.
- Maintained a clean and organized reception area to enhance patient experience.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Handled incoming calls by responding to inquiries and directing calls to appropriate staff, ensuring effective communication.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Verified insurance coverage for appointments and collected co-payments.
Education
Associate of Science - Medical Assistant
South Atlanta of Health Medical Science
Atlanta, CA03-2019
High School Diploma -
Shorewood High School
Milwaukee06-2012
Bachelor of Science - Nursing
Kennesaw State University
Kennesaw, GASkills
- Medical terminology
- Electronic health records
- Appointment scheduling
- Insurance verification
- Medical billing
- Billing support
- Medical office administration
- Office administration
- Microsoft office
- Attention to detail
- Time management
- Effective communication
- Team collaboration
- Customer service
- Electronic records
Timeline
Medical Receptionist
Rhematology Care of GA
02.2023 - 12.2025
Medical Receptionist/ Medical Assistant
Well star urgent care
03.2019 - 01.2023
Medical Receptionist
Froedtert fast care Walk-in
01.2015 - 01.2019
Associate of Science - Medical Assistant
South Atlanta of Health Medical Science
High School Diploma -
Shorewood High School
Bachelor of Science - Nursing
Kennesaw State University