Tavariana Johnson
Hamilton,GA
Summary
Motivated and compassionate pre-nursing professional with solid foundation in clinical fundamentals and patient care. Trained in vital signs monitoring including blood pressure, temperature, heart rate, and oxygen saturation. Excited to contribute to dynamic healthcare team in entry-level medical assistant or front office role to acquire hands-on experience for clinical practice. Background in customer service, exceptional communication skills, and profound dedication to patient-centered care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
City Gear
12.2024 - Current
- Assist customers with product selection and promote sales.
- Maintain clean and organized store layout and displays.
- Operate POS system, handle cash, and process transactions accurately.
- Provide outstanding customer service and handle returns and exchanges.
Front Desk Receptionist
Massage Envy Wellness Clinic
10.2022 - 07.2024
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Processed payments received from customers via cash or credit card transactions accurately and efficiently.
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors.
- Performed data entry and administrative duties such as filing, scanning documents, updating databases.
- Handled multi-line phone system and promptly transferred calls.
- Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed.
- Updated clients contact information regularly in order to keep accurate records of communications sent out.
- Assisted with completion of forms or sign-in procedures.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Developed strong working relationships with team members, fostering a positive work environment.
Teacher
Childcare Network
05.2022 - 07.2023
- Monitored classroom environment closely to maintain safety standards at all times.
- Engaged children in hands-on activities designed to stimulate curiosity and develop problem-solving skills.
- Created safe, nurturing environment that fostered respect for all individuals.
- Helped children explore world, improve motor skills, and grow vocabulary.
- Created organized classroom that encouraged children to create, explore, and make decisions with confidence.
- Collaborated with other teachers, administrators, and families to ensure students received quality care and instruction.
- Maintained awareness and supervision of children's needs to maximize physical health and safety.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Established effective communication with parents regarding student behavior and academic performance.
- Worked with co-teacher to implement lesson plans from research-informed learning curriculum.
- Engaged families in conversation about child's education and features and benefits of programs.
Server
Country's Barbecue
04.2021 - 10.2021
- Established menu knowledge and built rapport with customers to achieve average order sizes 10% over target.
- Recommended wine pairings with dishes along with desserts to provide an exceptional experience for diners that contributed to boosting the restaurant's ratings by 21%.
- Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes.
- Helped management and kitchen staff reduce idle time by 3 minutes by carrying out any dish that was ready.
- Regardless of server responsible, worked to meet customer needs and ensure customer satisfaction.
- Took food to tables, checked orders, cleaned up sections & around the restaurant.
- Always being on time to work and dedicated to work.
Hostess
Texas Roadhouse
05.2020 - 07.2021
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
Dining Room Attendant
Callaway Gardens
06.2020 - 02.2021
- The Dining Room Attendant is responsible for clearing dining tables, wiping chairs and tabletops with damp cloth, replaces spoiled table linens and resets tables with silverware and glassware.
- Replenishes supplies, makes coffee, and fills fruit juice dispensers, serves items to guests as instructed.
- Sweeps and mops floors dining area or complete other side work assignments.
Education
Associate Degree - Nursing
Columbus Technical College
Columbus, GA05.2026
Medical Front Office Assistant Certificate -
Columbus Technical College
Columbus, GA12.2024
Medical sterilization - undefined
Columbus Technical College
Columbus, GA12.2024
Diploma - undefined
Harris County High School
Hamilton, GA05.2022
Skills
- HIPAA Compliance
- CPR & BLS Certification
- Electronic Medical Record (EMR)
- Patient Check-In/Check-Out
- Insurance Verification
- Appointment Scheduling
- Professional Phone Etiquette
- Multitasking In Fast Pace environment
- Microsoft Office
Certification
- Basic Life Support
- CPR Certification
Timeline
Sales Associate
City Gear
12.2024 - Current
Front Desk Receptionist
Massage Envy Wellness Clinic
10.2022 - 07.2024
Teacher
Childcare Network
05.2022 - 07.2023
Server
Country's Barbecue
04.2021 - 10.2021
Dining Room Attendant
Callaway Gardens
06.2020 - 02.2021
Hostess
Texas Roadhouse
05.2020 - 07.2021
Medical sterilization - undefined
Columbus Technical College
Diploma - undefined
Harris County High School
Associate Degree - Nursing
Columbus Technical College
Medical Front Office Assistant Certificate -
Columbus Technical College
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