Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tavon Brown

Decatur

Summary

Dedicated transit professional with extensive experience at MARTA, A National Limousine, MTA excelling in public transit operations and customer relations. Proven ability to ensure passenger safety through effective vehicle inspections and adherence to traffic laws. Recognized for exceptional communication skills and a commitment to service excellence, consistently enhancing the travel experience for all passengers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Transit Bus Driver

A National Limousine
05.2022 - Current
  • Provided exceptional customer service by assisting passengers with inquiries and ensuring a comfortable ride.
  • Transported customers to and from Location.
  • Conducted routine vehicle inspections to identify maintenance needs and ensure operational readiness.
  • Managed time effectively to maintain schedule adherence and minimize delays during peak hours.
  • Trained new drivers on safe driving practices, company policies, and customer service standards.
  • Assisted passengers Flight Crew, ensuring accessibility and convenience during their transit.
  • Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
  • Managed emergencies calmly under pressure, coordinating evacuations when necessary while keeping passengers informed about the situation at hand.

MTA Bus Operator

Maryland Transit Administration MTA
07.2018 - 08.2022
  • Operated public transit buses, ensuring safe and efficient transport for passengers.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Managed passenger communication, addressing inquiries and providing assistance as needed.
  • Collaborated with dispatch teams to coordinate timely responses to service disruptions.
  • Trained new bus operators on operational procedures and safety protocols.
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Accepted and processed fares.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Verified cleanliness and tidiness of bus through regular cleaning.
  • Followed all relevant schedules for routes and arrivals.

Transit Bus Operator

MARTA
08.2020 - 05.2022
  • Operated transit buses safely and efficiently along designated routes.
  • Assisted passengers with boarding, providing exceptional customer service and support.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Monitored traffic patterns and adjusted routes proactively to minimize delays.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
  • Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.

Education

CDL -

KLLM Mississippi Truck Driving School
Mississippi

High School Diploma

Frederick Douglass High
Baltimore, MD
06-2006

Skills

  • CPR certification
  • Public transit operations
  • Radio communications
  • Active listening
  • Effective communication
  • Patience and tolerance
  • Defensive driving
  • Traffic laws adherence
  • Emergency procedures
  • Vehicle inspection
  • Safe driving techniques
  • Customer relations skills
  • Scheduling pickups
  • Dependable and trustworthy
  • Time management
  • Passenger service and safety
  • Multitasking Abilities
  • Reliability

Certification


  • Commercial Driver's License (CDL)
  • Hazmat, Tanker, Passengers
  • (Class A)

Timeline

Transit Bus Driver

A National Limousine
05.2022 - Current

Transit Bus Operator

MARTA
08.2020 - 05.2022

MTA Bus Operator

Maryland Transit Administration MTA
07.2018 - 08.2022

CDL -

KLLM Mississippi Truck Driving School

High School Diploma

Frederick Douglass High

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Tavon Brown