Strategic Operations Leader with 12+ years of experience driving customer operations, compliance oversight, and organizational transformation for Fortune 500 companies. Skilled in designing and executing enterprise-wide initiatives that improve efficiency, reduce risk, and elevate customer experience. Proven track record of aligning operational strategy with executive vision, leading high-performing teams, and delivering measurable results in customer satisfaction, compliance, and cost optimization. Recognized for fostering collaboration, guiding professional development, and implementing scalable technology solutions that enhance business performance.