Tawana Jackson
Atlanta
Summary
Experienced Customer Service and Administrative Professional with 17 years of success in customer relations, office support, loan processing, and financial transactions. Adept at managing credit applications, handling sensitive client information, and maintaining organized and efficient office environments. Certified in Property Management with recent Leasing Consultant training; seeking to bring strong communication, problem-solving, and organizational skills to a dynamic company
Overview
11
11
years of professional experience
Work History
Lead Teacher
Primrose school
01.2025 - Current
- Create lesson plan
- Prepare the children for the next level of educationImplement activities that direct the toddlers focus to the task at handAlong with the other assistant teachers I participate in the activities with the students that allowed them to use their creativity
Lead Teacher
Soulshine school
01.2024 - 01.2025
- Create lesson plan
- Prepare the children for the next level of education
- Implement activities that direct the toddlers focus to the task at hand
- Along with the other assistant teachers I participate in the activities with the students that allowed them to use their creativity
Teacher
Grayson Academy
01.2024 - 01.2024
- Create lesson plan
- Prepare the children for the next level of education
- Implement activities that direct the toddlers focus to the task at hand
- Along with the other assistant teachers I participate in the activities with the students that allowed them to use their creativity
Teacher
Creekstone Academy
01.2023 - 01.2024
- Create lesson plan
- Prepare the children for the next level of education
- Implement activities that direct the toddlers focus to the task at hand
- Along with the lead teacher I participated in activities with the students that allowed them to use their creativity
Lead Teacher
Soul shine
01.2020 - 01.2023
- Create lesson plans
- Prepare the children for next level of education
- Implement activities that directs the children’s focus to the task at hand
- Along with the assistant teacher I participate in activities in with the children that allowed them to use their creativity
Customer Service Representative
Decatur Loan & Finance
01.2019 - 01.2020
- Customer Service
- Telephone Collections, Solicitations
- Process Credit Application
- Maintain Customer Account Records
- Loan closing & payment processing
- Secure and balance cash drawer accurately daily
- General Office & Administrative Work
Lead Cashier
Flik Restaurant
01.2015 - 01.2019
- Processed customer transactions while providing exceptional customer service
- Balanced cash drawer accurately daily
- Printed sales reports for week and transferred results to Microsoft Access
- Made cash deposits at local bank, placed cash & coin order for cash vault.
- Supervised and trained cashiers.
Education
Bachelor’s Degree - Business Management
Purdue University of Calumet
Hammond, IN05.2013
Certificate - Leasing 101
Essential Staffing Solutions
Atlanta, Georgia04.2025
Certificate - Property Management
Ashworth College Online
Atlanta, Georgia03.2019
Skills
- Leasing & Property Management
- Customer Service & Retention
- Credit & Loan Processing
- Office Administration
- Data Entry & Record Keeping
- Financial Transactions & Cash Handling
- Event Coordination
- Team Leadership & Training
Timeline
Lead Teacher
Primrose school
01.2025 - Current
Lead Teacher
Soulshine school
01.2024 - 01.2025
Teacher
Grayson Academy
01.2024 - 01.2024
Teacher
Creekstone Academy
01.2023 - 01.2024
Lead Teacher
Soul shine
01.2020 - 01.2023
Customer Service Representative
Decatur Loan & Finance
01.2019 - 01.2020
Lead Cashier
Flik Restaurant
01.2015 - 01.2019
Certificate - Leasing 101
Essential Staffing Solutions
Certificate - Property Management
Ashworth College Online
Bachelor’s Degree - Business Management
Purdue University of Calumet