Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tayla Harrell

Atlanta

Summary

Dynamic manager with extensive experience at McDonald's, excelling in team leadership and customer service. Proven track record in training staff, enhancing operational efficiency, and implementing safety protocols. Skilled in decision-making and time management, fostering a productive work environment while ensuring compliance with health standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager

McDonald's / Greenwood
12.2024 - Current
  • Supervised daily operations to ensure efficient workflow and optimal staff performance.
  • Trained new team members on procedures and customer service standards for improved service delivery.
  • Monitored inventory levels and coordinated supply orders to minimize stock shortages.
  • Implemented health and safety protocols, ensuring compliance with company policies and regulations.

Manager

McDonald's / Sunshine Sunrise
11.2022 - 02.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Team Associate

Walmart Warehouse
05.2021 - 09.2022
  • Assisted in daily operations, ensuring adherence to company policies and procedures.
  • Streamlined communication between departments, enhancing team collaboration and workflow efficiency.
  • Managed inventory tracking using specialized software, improving accuracy in stock levels.


Crew Member

Sbarro Pizza
05.2019 - 08.2020
  • Assisted customers with orders, providing efficient service in fast-paced environment.
  • Maintained cleanliness and organization of workstations according to health standards.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Operated kitchen equipment, adhering to safety protocols and operational guidelines.

Crew Trainer

McDonald's / Goodrum
03.2016 - 05.2018
  • Trained new crew members on operational standards and customer service protocols.
  • Facilitated onboarding sessions to enhance team productivity and consistency.
  • Conducted performance evaluations to identify training needs and improve skills.
  • Developed training materials and resources for ongoing employee development.

Education

High School Diploma -

Carver School of Technology
Atlanta, GA
05-2018

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Certification

Servsafe

Lto certified


Timeline

Manager

McDonald's / Greenwood
12.2024 - Current

Manager

McDonald's / Sunshine Sunrise
11.2022 - 02.2024

Team Associate

Walmart Warehouse
05.2021 - 09.2022

Crew Member

Sbarro Pizza
05.2019 - 08.2020

Crew Trainer

McDonald's / Goodrum
03.2016 - 05.2018

High School Diploma -

Carver School of Technology
Tayla Harrell