Tayla Harrell
Atlanta
Summary
Dynamic manager with extensive experience at McDonald's, excelling in team leadership and customer service. Proven track record in training staff, enhancing operational efficiency, and implementing safety protocols. Skilled in decision-making and time management, fostering a productive work environment while ensuring compliance with health standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
McDonald's / Greenwood
12.2024 - Current
- Supervised daily operations to ensure efficient workflow and optimal staff performance.
- Trained new team members on procedures and customer service standards for improved service delivery.
- Monitored inventory levels and coordinated supply orders to minimize stock shortages.
- Implemented health and safety protocols, ensuring compliance with company policies and regulations.
Manager
McDonald's / Sunshine Sunrise
11.2022 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Team Associate
Walmart Warehouse
05.2021 - 09.2022
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Streamlined communication between departments, enhancing team collaboration and workflow efficiency.
- Managed inventory tracking using specialized software, improving accuracy in stock levels.
Crew Member
Sbarro Pizza
05.2019 - 08.2020
- Assisted customers with orders, providing efficient service in fast-paced environment.
- Maintained cleanliness and organization of workstations according to health standards.
- Collaborated with team members to ensure smooth operations during peak hours.
- Operated kitchen equipment, adhering to safety protocols and operational guidelines.
Crew Trainer
McDonald's / Goodrum
03.2016 - 05.2018
- Trained new crew members on operational standards and customer service protocols.
- Facilitated onboarding sessions to enhance team productivity and consistency.
- Conducted performance evaluations to identify training needs and improve skills.
- Developed training materials and resources for ongoing employee development.
Education
High School Diploma -
Carver School of Technology
Atlanta, GA05-2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
Servsafe
Lto certified
Timeline
Manager
McDonald's / Greenwood
12.2024 - Current
Manager
McDonald's / Sunshine Sunrise
11.2022 - 02.2024
Team Associate
Walmart Warehouse
05.2021 - 09.2022
Crew Member
Sbarro Pizza
05.2019 - 08.2020
Crew Trainer
McDonald's / Goodrum
03.2016 - 05.2018
High School Diploma -
Carver School of Technology