Detail-oriented Administrative Assistant with over 5 years of experience in office administration, accounts payable/receivable, and customer service. Adept at handling scheduling, document management, and financial transactions with accuracy and efficiency. Proficient in Microsoft Office Suite and skilled in optimizing office operations for productivity and cost-effectiveness.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Douglas Emmett Management, LLC
01.2021 - 01.2025
Served as the first point of contact for visitors and incoming calls, ensuring professional and efficient communication
Dispatched engineering teams for tenant service requests and followed up to ensure timely completion
Managed incoming mail, office supplies, and kitchen inventory to support office efficiency
Processed tenant payments, followed up on late payments, and prepared deposits for corporate submission
Assisted in accounts payable tasks, including invoice preparation and payment processing
Drafted memos, reports, and correspondence for tenants and internal departments
Coordinated tenant events and welcome gifts in collaboration with vendors and property managers
Prepared and submitted monthly reports (leasing, tenant contact lists, emergency contacts, and delinquency reports)
Liaised with internal departments such as accounting, legal, human resources, and leasing to facilitate smooth operations
Researched and recommended process improvements to enhance administrative efficiency
Accounts Payable/Receivable Specialist
Borg Equipment & Supply
01.2019 - 01.2021
Verified, coded, and entered invoices into the accounting system, ensuring accuracy and compliance
Processed vendor payments, reconciled accounts payable statements, and resolved discrepancies
Managed customer billing, followed up on outstanding balances, and applied payments to accounts
Reconciled accounts receivable statements and prepared sales tax returns
Maintained financial records, generated reports, and assisted with financial audits
Provided customer service by responding to vendor and customer inquiries professionally
Hostess/Waitress Trainer
Tilted Kilt Pub & Eatery
09.2019 - 11.2021
Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Reception Lead
European Wax
01.2018 - 01.2019
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Office Clerk
Valerie Bahar, MD
05.2016 - 01.2018
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Education
Associate's Degree - Business Administration
Los Angeles Pierce College
Long Beach, CA
05-2023
Skills
Office Administration & Organization
Calendar & Meeting Management
Data Entry & Record Keeping
Accounts Payable & Receivable
Microsoft Office (Word, Excel, Outlook)
Customer Service & Communication
Time Management & Prioritization
Problem-Solving & Process Improvement
Additional Information
Open to remote or on-site administrative roles., Strong ability to streamline office operations and improve efficiency., Familiar with financial reporting and tenant management systems.
Timeline
Administrative Assistant
Douglas Emmett Management, LLC
01.2021 - 01.2025
Hostess/Waitress Trainer
Tilted Kilt Pub & Eatery
09.2019 - 11.2021
Accounts Payable/Receivable Specialist
Borg Equipment & Supply
01.2019 - 01.2021
Reception Lead
European Wax
01.2018 - 01.2019
Office Clerk
Valerie Bahar, MD
05.2016 - 01.2018
Associate's Degree - Business Administration
Los Angeles Pierce College
Similar Profiles
Michael JordanMichael Jordan
Apprentice Engineer at Douglas Emmett Management LLCApprentice Engineer at Douglas Emmett Management LLC