Taylor Buckmaster
Cumming
Summary
High-energy sales and customer relations professional in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Sales Representative
Globe Life
Atlanta
10.2024 - Current
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained features and advantages of Type products or services to promote sales.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Built relationships with customers and community to promote long term business growth.
Director of Basketball Operations
Elite Hoops Basketball
Alpharetta
03.2022 - Current
- Managed marketing efforts, communicated programs to staff and oversaw social media marketing.
- Oversaw creation and maintenance of strategic plans for growth and development of basketball operations.
- Oversaw day-to-day production activities in accordance with business objectives.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Developed effective relationships, exemplified positive leadership and orchestrated diverse functions and individuals toward profitability objectives.
- Developed and implemented successful onboarding program.
- Evaluated customer needs and feedback to drive product and service improvements.
Health and Wellness Coach
HealthCheck360
Dubuque
06.2020 - 03.2025
- Coordinated with other healthcare providers to incorporate multiple aspects of clients' health into wellness plan.
- Organized and led seminars and classes for interested clients, providing tips and advice for lifestyle changes and healthy living.
- Understood client limitations based on medication or physical disabilities while building exercise plans.
- Conducted initial interviews with clients to find measured baseline for BMI, cardio tolerance, and strength.
- Strived to eliminate high-risk behavior through education, diet, exercise, stress reduction and clean living for clients.
- Built strong relationships with members to promote health, wellness and available services.
- Met or exceeded monthly revenue and training goals.
Sports Performance Specialist
Redline Athletics
Buford
01.2020 - 03.2025
- Enhanced functional movement pattern of each athlete.
- Helped athletes set, pursue and attain individual and team goals.
- Reviewed and improved nutritional habits of team members.
- Promoted culture of dedication and hard work.
- Led daily training sessions for high-performance athletes.
- Developed and implemented programs focused on improving power, speed and endurance.
- Developed and implemented preventive programs to minimize injuries.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Wellness Director
Park Place Wellness Center
Platteville
03.2018 - 03.2025
- Helped clients set and achieve health and wellness goals.
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Coordinated marketing efforts to promote fitness and wellness programs.
- Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
Education
Bachelor of Science - Kinesiology
University of Wisconsin
Platteville 09.2011 - 05.2016
Skills
- Facility Management
- Player Development
- Customer Service
- Team Management
- Media Relations
- Scheduling Coordination
- Performance Analysis
- Operations Oversight
- Leadership training
- Business Management
- Sales
- Social media
Timeline
Sales Representative
Globe Life
10.2024 - Current
Director of Basketball Operations
Elite Hoops Basketball
03.2022 - Current
Health and Wellness Coach
HealthCheck360
06.2020 - 03.2025
Sports Performance Specialist
Redline Athletics
01.2020 - 03.2025
Wellness Director
Park Place Wellness Center
03.2018 - 03.2025
Bachelor of Science - Kinesiology
University of Wisconsin
09.2011 - 05.2016