TAYLOR D. JAMES
Dunwoody
Summary
Friendly and dedicated waitress with over 5 years of experience providing exceptional customer service in fast-paced restaurant environments. Skilled in taking orders, delivering food and beverages, managing multiple tasks, and maintaining a clean, organized work area. Known for strong communication, problem-solving abilities, and a commitment to ensuring an excellent dining experience. Able to quickly build rapport with guests, ensuring satisfaction and encouraging repeat business.
Overview
6
6
years of professional experience
Work History
Head Server
Weezy’s Restaurant and Lounge
10.2023 - 03.2025
- Greeted and welcomed customers, providing friendly and attentive service
- Took accurate food and drink orders, ensuring special requests were noted and communicated to the kitchen
- Delivered food and beverages to tables in a timely manner, ensuring all items were correct and to the guests’ satisfaction
- Provided bottle service when requested, delivering drinks and assisting with opening and pouring.
- Oversaw floor operations.
- I run the floor as far as making sure it stays, kept up along with keeping track of the servers and their tables!
- I do voids and comps along with any table issues regarding a disappointed, customer or general question!
- Checkouts and money counting for the beginning to end of a shift!
- Scheduling!
Server/ Bottle girl
Boogalou Restaurant and Lounge
01.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/ Bottle girl
Atlantis Restaurant and Lounge
01.2020 - 01.2021
Server
Olive Garden / Season 52 (Darden Employee)
01.2019 - 12.2021
- Providing Menu Recommendations – Answering questions about dishes and suggesting options
- Collaborating with Kitchen & Bar Staff – Communicating orders and special requests
- Following Health & Safety Regulations – Maintaining cleanliness and hygiene standards
- Managing Multiple Tables – Juggling multiple guests while providing good service
Education
Bachelor of Science - Health and Community Wellness
The University of West Georgia
Carrollton, GA05.2021
Skills
Customer Service Skills
Friendly and approachable demeanor
Ability to handle complaints professionally
Patience and attentiveness
Communication Skills
Clear and effective verbal communication
Active listening to understand customer needs
Ability to work well with kitchen and bar staff
Multitasking & Time Management
Managing multiple tables efficiently
Prioritizing tasks during busy shifts
Staying calm under pressure
Memory & Attention to Detail
Remembering orders and special requests
Noting allergies or dietary restrictions
Ensuring accurate billing
Timeline
Head Server
Weezy’s Restaurant and Lounge
10.2023 - 03.2025
Server/ Bottle girl
Boogalou Restaurant and Lounge
01.2021 - 09.2022
Server/ Bottle girl
Atlantis Restaurant and Lounge
01.2020 - 01.2021
Server
Olive Garden / Season 52 (Darden Employee)
01.2019 - 12.2021
Bachelor of Science - Health and Community Wellness
The University of West Georgia
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