Summary
Overview
Work History
Education
Skills
Websites
Timeline
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TAYLOR D. JAMES

Dunwoody

Summary

Friendly and dedicated waitress with over 5 years of experience providing exceptional customer service in fast-paced restaurant environments. Skilled in taking orders, delivering food and beverages, managing multiple tasks, and maintaining a clean, organized work area. Known for strong communication, problem-solving abilities, and a commitment to ensuring an excellent dining experience. Able to quickly build rapport with guests, ensuring satisfaction and encouraging repeat business.

Overview

6
6
years of professional experience

Work History

Head Server

Weezy’s Restaurant and Lounge
10.2023 - 03.2025
  • Greeted and welcomed customers, providing friendly and attentive service
  • Took accurate food and drink orders, ensuring special requests were noted and communicated to the kitchen
  • Delivered food and beverages to tables in a timely manner, ensuring all items were correct and to the guests’ satisfaction
  • Provided bottle service when requested, delivering drinks and assisting with opening and pouring.
  • Oversaw floor operations.
  • I run the floor as far as making sure it stays, kept up along with keeping track of the servers and their tables!
  • I do voids and comps along with any table issues regarding a disappointed, customer or general question!
  • Checkouts and money counting for the beginning to end of a shift!
  • Scheduling!

Server/ Bottle girl

Boogalou Restaurant and Lounge
01.2021 - 09.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server/ Bottle girl

Atlantis Restaurant and Lounge
01.2020 - 01.2021

Server

Olive Garden / Season 52 (Darden Employee)
01.2019 - 12.2021
  • Providing Menu Recommendations – Answering questions about dishes and suggesting options
  • Collaborating with Kitchen & Bar Staff – Communicating orders and special requests
  • Following Health & Safety Regulations – Maintaining cleanliness and hygiene standards
  • Managing Multiple Tables – Juggling multiple guests while providing good service

Education

Bachelor of Science - Health and Community Wellness

The University of West Georgia
Carrollton, GA
05.2021

Skills

    Customer Service Skills

    Friendly and approachable demeanor

    Ability to handle complaints professionally

    Patience and attentiveness

    Communication Skills

    Clear and effective verbal communication

    Active listening to understand customer needs

    Ability to work well with kitchen and bar staff

    Multitasking & Time Management

    Managing multiple tables efficiently

    Prioritizing tasks during busy shifts

    Staying calm under pressure

    Memory & Attention to Detail

    Remembering orders and special requests

    Noting allergies or dietary restrictions

    Ensuring accurate billing

Timeline

Head Server

Weezy’s Restaurant and Lounge
10.2023 - 03.2025

Server/ Bottle girl

Boogalou Restaurant and Lounge
01.2021 - 09.2022

Server/ Bottle girl

Atlantis Restaurant and Lounge
01.2020 - 01.2021

Server

Olive Garden / Season 52 (Darden Employee)
01.2019 - 12.2021

Bachelor of Science - Health and Community Wellness

The University of West Georgia
TAYLOR D. JAMES