Taylor Griffin
Columbus
Summary
Qualified Business Analyst II versed in data analysis, process improvement and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of card data and formulate conclusions based on findings. Strong focus on team collaboration, adaptable to changing needs, and consistently delivering results to maintain client relationships.
Overview
2026
2026
years of professional experience
Work History
Business Analyst II
FIS
Columbus GA
2023 - Current
- Led cross-functional teams to define project scope and deliverables for system implementations.
- Analyzed business requirements to develop and document detailed functional specifications.
- Coordinated testing phases, ensuring alignment with project objectives and client expectations.
- Managed project timelines and resources to ensure timely delivery of implementation milestones.
- Implemented automated testing frameworks to enhance code quality.
- Led code reviews, providing constructive feedback to improve team coding standards and practices.
- Resolved client inquiries related to payment processing, enhancing the client experience.
Licensed Agent
COUNTRY Financial
Columbus, GA
2022 - 2023
- Analyzed client needs and provided best options, upselling products and services.
- Researched insurance plans to find good options for clients' needs.
- Implemented process improvements that increased operational efficiency within the team.
Administrative Office Manager
Columbus Children's Clinic
Columbus, GA
2020 - 2022
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Evaluated office procedures regularly to identify opportunities for process improvements.
Senior Client Representative
AutoNation
Columbus, GA
2018 - 2020
- Processed financial documents, contracts, expense reports and invoices.
- Led initiatives for process improvements, resulting in increased operational efficiency across office functions.
Education
BBA -
Columbus State University
05.2023
Skills
- Project management
- Multitasking and time management
- Quantitative and qualitative analysis
- Database management
- Business process mapping
- Data mapping
- Systems analysis
- Strong communication skills
Timeline
Business Analyst II
FIS
2023 - Current
Licensed Agent
COUNTRY Financial
2022 - 2023
Administrative Office Manager
Columbus Children's Clinic
2020 - 2022
Senior Client Representative
AutoNation
2018 - 2020
BBA -
Columbus State University
Refrences
Becca Jones- Head of Management and Marketing department at Georgia South Western
- Becca.jones@gsw.edu
Dr. Ed O'Donnell- Professor at Columbus State University
- odonnell_edward@columbusstate.edu