Taylor Hickman
Claxton
Summary
Organized Practice Coordinator known for high productivity and efficient task completion. Proficient in patient scheduling, records management, and office administration. Excel at communication, teamwork, and problem-solving to ensure smooth practice operations.
Overview
4
4
years of professional experience
Work History
Practice Coordinator
The Hearts And Hands Clinic
11.2024 - Current
- Managed patient scheduling while providing detailed instructions on necessary paperwork.
- Assisted with daily operations such as opening and closing the clinic, managing inventory levels, ordering supplies.
- Performed data entry into electronic medical records.
- Facilitated communication between physicians, nurses, and volunteers regarding patient needs and care plans.
- Managed the volunteers' schedule and coordinated with the doctors to volunteer for the med clinic.
- Managed the recruitment and onboarding process for new volunteers to maintain optimal staffing levels at all times.
- Provided exceptional customer service through active listening techniques, empathic communication methods.
- Increased patient satisfaction by addressing concerns promptly and professionally.
Physical Therapy Aide
Chatham Orthopaedic Associates
03.2023 - 11.2024
- Assisting patients with exercises
- Folding and putting away linens
- Cleaning equipment
- Filing charts
- Uploading patients daily flow sheets
- Printing therapist's daily schedules
- Pulling charts for schedules.
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
Physical Therapy Aide
St. Joseph's/ Candler Hospital
04.2021 - 01.2023
- Cleaning equipment
- Assisting the physical therapist with patients
- Assisting patients with seated exercises
- Document patient schedules
- Make charge documents.
Receptionist
Medi Weightloss/Southern Health and Wellness
03.2021 - 10.2022
- Answering phone calls
- Scheduling appointments
- Maintaining front desk
- Faxing medical records
- Filing incoming medical records
- Checking insurance and collecting copays.
Education
Bachelor's in Rehabilitation Science -
Georgia Southern University
05.2024
High School Diploma -
Southeast Bulloch High School
Brooklet, GA05.2020
Dual Enrollment -
Ogeechee Technical College
Statesboro, GA05.2020
Skills
- Interpersonal skills
- Problem solving
- Good communication
- Computer literate in windows, chrome, Eclinical, and Athena One
- Customer Service
- Certification of Phlebotomy technician, 2021
- CPR certification, 2021
- Patient scheduling
Timeline
Practice Coordinator
The Hearts And Hands Clinic
11.2024 - Current
Physical Therapy Aide
Chatham Orthopaedic Associates
03.2023 - 11.2024
Physical Therapy Aide
St. Joseph's/ Candler Hospital
04.2021 - 01.2023
Receptionist
Medi Weightloss/Southern Health and Wellness
03.2021 - 10.2022
High School Diploma -
Southeast Bulloch High School
Dual Enrollment -
Ogeechee Technical College
Bachelor's in Rehabilitation Science -
Georgia Southern University
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