Taylor Mize
Valdosta
Summary
Dedicated and detail-oriented administrative professional with experience in high-volume front office environments. Skilled in greeting visitors, managing multi-line phone systems, scheduling appointments, handling correspondence, data entry, and maintaining organized records. Recognized for providing exceptional customer service, strong communication skills, and the ability to multitask efficiently in fast-paced office settings. Proficient in Microsoft Office and experienced working collaboratively with staff, clients, and management to ensure smooth daily operations.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Receptionist
Pearlman Cancer Center-SGMC
Valdosta
06.2026 - Current
- Serve as the first point of contact for 200+ patients daily, providing professional and compassionate customer service in a fast-paced medical office.
- Greet patients, visitors, physicians, and vendors, fostering a welcoming and professional front office environment.
- Managed high-volume multi-line phone system, directing calls and responding to patient inquiries with accuracy.
Front Desk Receptionist
Wilson Eye Center
Valdosta
12.2023 - 05.2026
- Greeted patients warmly upon arrival and ensured a welcoming atmosphere.
- Managed high-volume incoming phone calls, directing inquiries to appropriate departments and staff members to ensure timely responses.
- Scheduled and coordinated appointments while maintaining an efficient daily office workflow.
- Handled incoming correspondence, emails, and patient inquiries in a timely and professional manner.
- Verify insurance coverage and update patient records with accuracy and attention to detail.
- Performed data entry and maintained confidential patient information, ensuring compliance with HIPAA regulations to protect patient privacy.
- Processed referrals and communicated effectively with external medical offices.
- Maintained organized records and assisted with daily administrative and clerical duties to support overall office efficiency.
Front Office Administrator
Kidz Quest
Hahira
04.2022 - 12.2023
- Served as the primary point of contact for parents, students, staff, and visitors.
- Managed phone communications, emails, and front office correspondence to ensure timely and effective information flow.
- Coordinated schedules, appointments, and daily office operations to enhance overall office workflow.
- Resolved customer concerns professionally while providing excellent service.
- Assisted with office organization, inventory management, and filing systems to streamline administrative support functions.
- Maintained accurate records and completed data entry tasks with a high level of accuracy.
- Supported management with clerical duties and office documentation.
Front of House Manager
Mellow Mushroom
Valdosta
08.2018 - 04.2022
- Managed customer service operations in a fast-paced environment, ensuring positive guest experiences.
- Resolved customer inquiries and complaints effectively, enhancing overall guest satisfaction.
- Trained and supervised staff to improve service delivery and support daily business operations.
- Coordinated employee schedules and maintained payroll records to ensure smooth operational flow.
- Maintained organized financial and operational records through accurate data entry and reporting.
- Assisted with inventory management, supply ordering, and office organization.
Education
Coursework Towards Radiology Technology
Wiregrass Georgia Technical College
Valdosta, GA 08.2016 - 12.2017
Highland Christian Academy
Valdosta, GASkills
- Front Desk Reception & Visitor Management
- Multi-Line Phone Systems
- Client relations
- Appointment Scheduling & Calendar Management
- Data Entry & Record Maintenance
- Email & Mail Correspondence
- Microsoft Office
- Administrative Support
- Filing & Document Organization
- Office Supply & Inventory Management
- Conflict Resolution & Problem Solving
- Verbal & Written Communication
- Time management
Timeline
Receptionist
Pearlman Cancer Center-SGMC
06.2026 - Current
Front Desk Receptionist
Wilson Eye Center
12.2023 - 05.2026
Front Office Administrator
Kidz Quest
04.2022 - 12.2023
Front of House Manager
Mellow Mushroom
08.2018 - 04.2022
Coursework Towards Radiology Technology
Wiregrass Georgia Technical College
08.2016 - 12.2017
Highland Christian Academy