- Chestatee High School Softball Team, 2007 and 2008
- Key Club Member, 2009
- Health Occupations Society of America, 2009 - 2012
- HOSA State Leadership Conference, 2010 and 2012
- Microsoft Word, Excel, PowerPoint, and Internet Research
Taylor Lewis
Jefferson
Summary
Dynamic Operational Specialist with a proven track record at the US Navy, excelling in operational efficiency and workflow design. Adept at process documentation and logistics coordination, I fostered a culture of continuous improvement while mentoring junior staff. Recognized for enhancing training materials, I combine strong leadership with effective communication skills to drive team success.
Overview
13
13
years of professional experience
Work History
Operational Specialist
US Navy
02.2021 - Current
- Coordinated and executed operational procedures to ensure mission readiness and compliance with military standards.
- Developed training materials for new personnel, enhancing onboarding processes and operational knowledge retention.
- Mentored junior staff in operational best practices, promoting a culture of continuous improvement within the team.
- Facilitated knowledge sharing among team members by organizing workshops, presentations, and training sessions on relevant topics.
Front Cashier
Lowe's
12.2022 - 02.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and reporting.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of cashier area to enhance customer experience.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
Paint Department Associate
Lowe's
05.2019 - 01.2021
- Oversaw paint mixing processes, ensuring consistency and quality in product formulations.
- Trained new associates on safety protocols and equipment handling in paint department.
- Managed inventory levels of paint products, coordinating timely restocking and reducing shortages.
- Implemented improved workflow procedures, increasing efficiency in paint preparation tasks.
- Assisted customers with product selection, providing expert advice on painting techniques and materials.
Assembly Line Worker
Kubota
02.2019 - 05.2019
- Operated assembly line machinery to ensure consistent production flow.
- Adhered to safety protocols, maintaining a safe and compliant work environment.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Contributed to achieving record production levels through consistent performance and reliability.
Logistics Coordinator
XPO Logistics
10.2017 - 01.2019
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Managed inbound calls from carriers, providing timely updates on shipment statuses and resolving a variety of logistics inquiries.
- Ensured truck drivers completed check-in and check-out procedures for receiving and delivering loads, maintaining accurate records and timely processing.
- Monitored and tracked truck drivers' routes and delivery progress, ensuring timely arrivals and departures.
Quality Control Inspector
Fieldale Farms
06.2017 - 09.2017
- Conducted thorough inspections of incoming materials to ensure compliance with quality standards.
- Implemented corrective actions for non-conformance issues, enhancing overall product quality.
- Collaborated with production teams to identify and resolve quality-related challenges efficiently.
- Inspected incoming and outgoing materials for accuracy and quality..
- Optimized product testing procedures, leading to more accurate detection of defects and inconsistencies.
Server
Steak N Shake
10.2016 - 06.2017
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Streamlined table turnover processes, enhancing guest experience and satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Machine Operator
Perdue Farms, Inc.
11.2015 - 10.2016
- Operated machinery safely and efficiently, ensuring compliance with safety standards.
- Monitored production processes to maintain quality control and minimize downtime.
- Trained new operators on equipment usage and safety protocols, enhancing team performance.
- Implemented process improvements that streamlined operations and reduced waste.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Receptionist
Wilbanks Law Firm, P.C.
09.2014 - 11.2015
- Welcome visitors, determine nature of business, and direct visitors to appropriate party.
- Answer incoming telephone calls operating multi-line telephone system.
- Scan incoming and outgoing documents and other printed matter.
- Process legal documents and papers such as summonses, subpoenas, complaints, motions, and discovery demands.
- Mail, fax or arrange for delivery of legal correspondence to clients, attorneys, and court officials.
- Schedule and make appointments.
- Organize and maintain documents and case files.
Dog Handler
Gypsy Paws
06.2013 - 10.2014
- Trained and socialized dogs to enhance behavioral skills and obedience.
- Supervised interactions between dogs to promote positive social behaviors.
- Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
- Monitored canine health and behavior, providing timely interventions as needed.
- Coordinated daily activities, ensuring dogs received adequate exercise and stimulation.
Fast Food Worker
Arby's
01.2013 - 06.2013
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining safety and cleanliness standards during food preparation.
- Resolved customer complaints effectively, fostering a positive dining experience and encouraging feedback for improvement.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Sales Associate
Kohl's Department Stores, Inc
07.2012 - 01.2013
- Developed strong product knowledge to assist customers in making informed purchasing decisions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Certificate - Front Office Medical Assistant
Lanier Technical College
Oakwood, GA12.2014
High School Diploma - Health Education
Chestatee High School
Gainesville, GA05.2012
Skills
- Operational efficiency
- Workflow design
- Process documentation
- Logistics coordinator
- Receptionist
Interests
Timeline
Front Cashier
Lowe's
12.2022 - 02.2024
Operational Specialist
US Navy
02.2021 - Current
Paint Department Associate
Lowe's
05.2019 - 01.2021
Assembly Line Worker
Kubota
02.2019 - 05.2019
Logistics Coordinator
XPO Logistics
10.2017 - 01.2019
Quality Control Inspector
Fieldale Farms
06.2017 - 09.2017
Server
Steak N Shake
10.2016 - 06.2017
Machine Operator
Perdue Farms, Inc.
11.2015 - 10.2016
Receptionist
Wilbanks Law Firm, P.C.
09.2014 - 11.2015
Dog Handler
Gypsy Paws
06.2013 - 10.2014
Fast Food Worker
Arby's
01.2013 - 06.2013
Sales Associate
Kohl's Department Stores, Inc
07.2012 - 01.2013
Certificate - Front Office Medical Assistant
Lanier Technical College
High School Diploma - Health Education
Chestatee High School