Taylor McCrae
Atlanta
Summary
Pursuing a role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bring a positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Bookstore Supervisor
Hudson News Group
03.2024 - Current
- Developed a knowledgeable staff by providing comprehensive training on book genres, authors, and industry trends
- Recruited top talent by conducting thorough interviews and offering competitive compensation packages to attract highly qualified candidates
- Streamlined inventory management for improved efficiency, accurate tracking, and reduced waste
- Increased sales by establishing strong relationships with publishers and negotiating better deals
- Enhanced customer satisfaction and loyalty through personalized recommendations and attentive service
Receptionist
Create Your Opportunities ED Solutions, Inc.
05.2024 - 08.2024
- Welcomed all individuals entering the school, checked them in, and directed them to the appropriate location
- Managed incoming calls, taking messages, and routing them to the relevant staff members
- Updated student information, attendance records, and other relevant data
- Answered general questions from students, parents, and visitors regarding school policies, schedules, and events
- Performed clerical duties like copying documents, filing paperwork, and maintaining office supplies
Sales associate
Hudson Group
05.2023 - 03.2024
- Communicate effectively with customers, fellow employees, and store management
- Provides ongoing stock replenishment to the sales floor
- Perform additional duties as assigned by management
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Provided positive first impressions to welcome existing, new, and potential customers
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed
Sales Associate
Shoe Dept.
03.2019 - 03.2020
- Built relationships with customers to encourage repeat business
- Managed returns, exchanges, and refunds in accordance with store policy
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations
- Prepared merchandise for the sales floor by pricing or tagging
- Helped customers locate products and checked store systems for merchandise at other sites
- Answered customer questions about sizing, accessories, and merchandise care
Education
BS - Business, Concentration: management
Clark Atlanta University
Atlanta, GA01.2025
Skills
- Microsoft Word
- Typing (55 WPM)
- Excellent Communication
- Proficient in Microsoft Office
- Strong Collaboration
- Teamwork Abilities
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Verbal/written communication
Timeline
Receptionist
Create Your Opportunities ED Solutions, Inc.
05.2024 - 08.2024
Bookstore Supervisor
Hudson News Group
03.2024 - Current
Sales associate
Hudson Group
05.2023 - 03.2024
Sales Associate
Shoe Dept.
03.2019 - 03.2020
BS - Business, Concentration: management
Clark Atlanta University
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