Taylor McKnight
Atlanta,GA
Overview
10
10
years of professional experience
Work History
Assistant Community Manager
Greystar
02.2024 - Current
- Enter key responsibilities and accomplishments.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Produced reports about community activities to keep owners, directors and property managers informed.
Senior Leasing Professional
Greystar
02.2024 - 02.2025
- Show that you create value with your work by listing your responsibilities and quantifiable achievements in the experience.
- Greeted clients, showed apartments, and prepared leases.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Distributed and followed up on tenant renewal notices.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Communicated effectively with owners, residents, and on-site associates.
Sales Assistant
Company C
- Current
- Use AI to assist you in creating a work description using your experience and desired job information.
Human Resources Coordinator
Andover Management Group
02.2017 - 12.2019
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Reviewed human resources paperwork for accuracy and completeness.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Front Desk Agent
Hilton
05.2018 - Current
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered multi-line phone system and enthusiastically greeted callers.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered customer telephone calls promptly and appropriately handled needs.
Insurance Sales Consultant
Ehealthinsurance
01.2023 - 02.2024
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
Senior Leasing Consultant
Class Leasing
01.2021 - 12.2023
- Responded to requests and scheduled appointments for property showings.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Verified tenant incomes and other information before accepting lease applications.
- Travel based opportunity nationwide that required "crash course" quick learning of the property and market rates in order to drive occupancy within 6 weeks
Leasing Consultant
Peak Campus
12.2014 - 05.2016
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Collected rent and tracked resident payments and information in computer system.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Responded to Common Area Maintenance (CAM) inquiries.
Education
Master of Arts - Spanish Language And Literature
University of Louisville
Louisville, KY05-2018
Bachelor of Science - Strategic Management
University of Louisville
Louisville, KY05-2018
Skills
- Project Management
- Data Analysis
- Team Leadership
- Problem Solving
- Computer skills
- New market research
- Research and trend analysis
- Compensation/payroll
- Human resources administration
Languages
Spanish
Professional Working
Timeline
Assistant Community Manager
Greystar
02.2024 - Current
Senior Leasing Professional
Greystar
02.2024 - 02.2025
Insurance Sales Consultant
Ehealthinsurance
01.2023 - 02.2024
Senior Leasing Consultant
Class Leasing
01.2021 - 12.2023
Front Desk Agent
Hilton
05.2018 - Current
Human Resources Coordinator
Andover Management Group
02.2017 - 12.2019
Leasing Consultant
Peak Campus
12.2014 - 05.2016
Sales Assistant
Company C
- Current
Master of Arts - Spanish Language And Literature
University of Louisville
Bachelor of Science - Strategic Management
University of Louisville
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