Taylor Mimbs
East Dublin
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Customer Service Representative/Property Manager
Orr Insurance Agency
Dublin
02.2022 - Current
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed positive relationships with customers through friendly interactions.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved customer complaints promptly and efficiently.
Manager/Sales Associate
Mint Boutique
Dublin
12.2018 - 02.2022
- Customer Service
- Management
- Inventory
- Shopify POS
Manager/Sales Associate
Sassy Prints Boutique
09.2016 - 03.2017
Sales Associate
Dublin Visitors Center
05.2015 - 07.2015
Education
High School -
East Laurens High School
GA01.2017
Business Administration -
Middle Georgia State University
Skills
- Record keeping
- Database/Website
- Microsoft Excel
- Inventory
- Customer Service
- Cashier
- Secretary
References
Ask upon request
Educational Training
- Customer Service, Communicate with and assist customers to accommodate their needs, Answer phone calls from customers and reps of other businesses
- Management, Manage employees, Plan/lead employee meetings, Create monthly calendar, Assign tasks, Pay roll
Timeline
Customer Service Representative/Property Manager
Orr Insurance Agency
02.2022 - Current
Manager/Sales Associate
Mint Boutique
12.2018 - 02.2022
Manager/Sales Associate
Sassy Prints Boutique
09.2016 - 03.2017
Sales Associate
Dublin Visitors Center
05.2015 - 07.2015
High School -
East Laurens High School
Business Administration -
Middle Georgia State University