Taylor Murray

•Prepare media for lab and customers

•Wash glassware and run autoclave machine

•Produce all plates for lab and customers

• Restocked front lanes and displays, following established merchandising procedures and standards.
• Used POS system to scan customer purchases, calculate prices, and process transactions.
• Provided accurate information to help customers quickly navigate store and acquire items for purchase.
• Monitored customers for signs of fraud and theft to prevent store losses.
• Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.

• Processed cash register transactions by inputting product costs and giving back change.
• Adhered to all cash handling policies and procedures.
• Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates.
• Returned non-purchased products to shelves and performed general merchandising functions.
• Greeted all customers and provided prompt and friendly service.
• Bagged and packaged customer orders and purchases.

• Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.
• Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions.
• Greeted guests promptly and consistently set professional tone with friendly assistance.
• Accepted incoming mail and packages and routed to appropriate staff.
• Picked up, organized, and wiped down reception regularly to keep area professional and clean.

• Assisted General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance.
• Collaborated with store manager to direct and delegate work assignments and verify execution of plans and strategies across store.
• Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale.
• Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management.
• Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels with products offered.
• Maintained focus on promoting and driving sales, including execution of next season planning.
• Set expectations and modeled excellent service by projecting positive attitude and enthusiasm toward job, company, and customers.

• Adhered to all cash handling policies and procedures.
• Processed cash register transactions by inputting product costs and giving back change.
• Collected payment for customer purchases.
• Assisted customers with locating items, answering questions and providing direction and service.
• Bagged and packaged customer orders and purchases.
• Greeted all customers and provided prompt and friendly service.