Taylor Sewell
Powder Springs
Summary
Versatile and results-oriented professional with a proven track record in organizational development, workflow optimization, and employee engagement. Experience in managing cross-functional teams, leading diversity and inclusion initiatives, and implementing new processes and technologies to enhance operational efficiency. Known for fostering collaboration, creating innovative solutions, and building a strong workplace culture through DEIB and AIDET programs.
Overview
6
6
years of professional experience
Work History
PI Department Manager, Executive Assistant
Peachtree Orthopedics
09.2022 - Current
- Process Design & Workflow Implementation: Developed and implemented new workflows to streamline department operations and improve case management processes, reducing operational inefficiencies and enhancing patient care.
- Technology Introduction & Automation: Introduced new technology solutions to automate routine tasks, improving accuracy and saving significant administrative time across the department.
- Data Analysis & Reporting: Conducted detailed data analysis to identify trends, track performance, and guide strategic decision-making for operational improvements.
- Team Leadership: Managed a team of three, promoting a cohesive and collaborative work environment, resulting in improved productivity and employee satisfaction.
- Intranet Development: Designed and launched a departmental intranet to foster collaboration, streamline communication, and provide centralized access to key resources for all team members.
- DEIB & AIDET Initiatives: Co-hosted DEIB and AIDET training sessions. Introduced and managed the DEIB newsletter to keep employees informed and engaged with ongoing initiatives and success stories.
- Employee Engagement Events: Planned and executed employee engagement activities boosting team morale and connection.
Patient Specialist III
Advanced Urology
02.2020 - 09.2022
- Evaluated and redesigned scheduling processes to improve patient flow, increasing operational efficiency and reducing wait times.
- Collaborated with cross-functional teams to streamline appointment scheduling and ensure consistent service delivery.
- Managed training programs for all clinical new hires across two clinic locations, ensuring effective onboarding and performance readiness.
- Managed the Employee Spotlight initiative by collecting patient feedback and hosting bi-weekly meetings to recognize high-performing employees.
- Organized employee gatherings for two clinic locations, fostering a collaborative and positive workplace culture.
Guest Relations
WellStar
06.2019 - 02.2020
- Collaborated with administrative teams to analyze patient volume and satisfaction data, providing actionable insights that supported operational improvements.
- Partnered with leadership to implement process enhancements driven by patient feedback, improving service delivery and elevating satisfaction metrics.
- Developed and published patient success stories for internal communications, reinforcing organizational values and promoting employee engagement.
Education
B.S Health Care Administration -
Columbia Southern University
Orange Beach, AL05-2025
Skills
- Organizational Development & Process Design
- Employee Engagement & DEIB Initiatives
- Workflow Optimization & Technology Implementation
- Training & Facilitation (AIDET, DEIB)
- Data Analysis & Reporting
- Team Leadership & Cross-Departmental Collaboration
- Microsoft Office Proficiency
Timeline
PI Department Manager, Executive Assistant
Peachtree Orthopedics
09.2022 - Current
Patient Specialist III
Advanced Urology
02.2020 - 09.2022
Guest Relations
WellStar
06.2019 - 02.2020
B.S Health Care Administration -
Columbia Southern University
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