Taylor Storey
Kennesaw
Summary
Highly dependable, people-driven professional known for showing up, taking ownership, and elevating whatever role she steps into. Brings hands on experience in operations, warranty processing, team leadership and high-pressure environments where accuracy, trust and follow through matter. Learns systems quickly, asks the right questions, and builds strong working relationships across teams to solve problems efficiently. Respected for work ethic, integrity and the ability to balance structure with empathy making her someone leaders rely on and teams trust. Approaches work with the belief that how you show up matters as much as what you do.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warranty Booker
Ed Voyles Chrysler Dodge Jeep Ram
03.2024 - Current
- Process warranty claims with precision, ensuring compliance to manufacturer standards and internal documentation rules.
- Coordinate with service advisors, technicians, and parts team to gather complete repair orders and necessary approval documentation.
- Utilize systems (Lightyear, DealerCONNECT, wiADVISOR) to track claim status, manage rejections, and maintain clear records for audit readiness.
- Prioritize multiple tasks in a fast-moving service department to support smooth operations and service delivery.
Supervisor
Chick-fil-A
06.2022 - 03.2024
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored team members on operational standards and customer service excellence.
- Managed inventory levels, ensuring accuracy in stock management and adherence to food safety regulations.
- Oversaw compliance with health and safety protocols, fostering a safe environment for employees and customers.
General Manager
Gus’s World Famous Fried Chicken
02.2021 - 09.2022
- Led full-scope restaurant operations including team management, service quality, budgeting, and operations strategy.
- Implemented new systems and processes to improve guest experience, team productivity, and cost-effectiveness.
- Developed staff, scheduled strategically, and created metrics for performance accountability.
Kitchen Supervisor
Chick-fil-A
03.2019 - 02.2021
- Supervised food preparation, presentation, and sanitation, ensuring compliance with brand and health-safety standards.
- Trained and developed team members in operational procedures, improving consistency and efficiency in high-volume service.
- Managed inventory rotation and waste minimization practices to support cost control and operational integrity.
Education
High School Diploma -
Woodstock High School
Woodstock, GA05.2018
Skills
- Excellent verbal and written communication- Builds trust, connects with people quickly, and conveys ideas clearly to inspire action and collaboration
- Managed daily operations, inventory, and work flow optimization in fast-paced environments
- Built loyal customer relationships through personalized service and attentive problem solving
- Able to assess situations, identify core issues, and implement actionable solutions
- Warranty claim processing and compliance
- Consistently seeks ways to grow, learn, and add value without being prompted
Certification
Serv-Safe Certified
Software And Systems
- Lightyear
- DealerCONNECT
- WiADVISOR
- Microsoft Office (Word, Excel)
Timeline
Warranty Booker
Ed Voyles Chrysler Dodge Jeep Ram
03.2024 - Current
Supervisor
Chick-fil-A
06.2022 - 03.2024
General Manager
Gus’s World Famous Fried Chicken
02.2021 - 09.2022
Kitchen Supervisor
Chick-fil-A
03.2019 - 02.2021
High School Diploma -
Woodstock High School