Taylor Thomas
Douglasville
Summary
Skilled Patient Access Representative, Phlebotomist, and Emergency Room Technician with a proven track record at Wellstar Douglas Hospital. Excelled in multitasking and organization, ensuring patient-focused care through effective communication and medical expertise. Demonstrated compassion and proficiency in medical terminology, contributing significantly to patient satisfaction and care standards.
Overview
10
10
years of professional experience
Work History
Patient Access Representative
Wellstar Douglas Hospital
08.2023 - Current
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Followed document protocols to safeguard confidentiality of patient records.
Phlebotomist
Wellstar Douglas Hospital
08.2020 - 08.2023
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
Emergency Room Technician
Wellstar Douglas Hospital
04.2015 - 08.2023
- Phlebotomy
- EKG
- Splints
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Assisted with resuscitation, CPR, and emergency airway procedures.
Education
Certificate - Cosmetology
Paul Mitchell The School Atlanta
Certificate - Surgical Tech
MedCerts
01-2027
No Degree - Medical Assistant / Phlebotomy
Assured And Associate's
Atlanta, GA04-2014
Skills
- Multitasking and organization
- Medical terminology
- Patient-focused care
- OB/GYN procedures
- Compassionate
- Suture removal
- Calm and level-headed under duress
- Direct patient care
- Certified in basic life support (BLS)
Timeline
Patient Access Representative
Wellstar Douglas Hospital
08.2023 - Current
Phlebotomist
Wellstar Douglas Hospital
08.2020 - 08.2023
Emergency Room Technician
Wellstar Douglas Hospital
04.2015 - 08.2023
Certificate - Cosmetology
Paul Mitchell The School Atlanta
Certificate - Surgical Tech
MedCerts
No Degree - Medical Assistant / Phlebotomy
Assured And Associate's
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