Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Vershay

Gainesville

Summary

My background spans from administrative support to compassionate elderly care, customer service and hospitality showcasing my versatility and commitment to excellence.

I possess a diverse skill set encompassing various areas, including customer service, sales, and administrative tasks. My approach combines strong multitasking abilities with a focus on achieving tangible results. I have experience in managing front-desk operations, handling cash registers, and utilizing Microsoft Office Suite. I am proficient in live chat support, business intelligence, and public relations. My strong communication, time management, and organizational skills enable me to efficiently handle multiple tasks and maintain a positive customer experience.

Overview

11
11
years of professional experience

Work History

Person in Charge/Assistant Manager/Insop

Jimmy John's LLC
09.2023 - Current

Banking

Money transactions

Customer Service

Ordering

Elderly Caregiver

Helen Chioles
03.2023 - 12.2023
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, cooked meals and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided a safe and clean living environment, promoting health and wellbeing.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Monitored clients' overall health and well-being and noted significant changes.

Warehouse Team Member- Temp Services

IKEA Distribution Center, WeatherTech
11.2022 - 04.2023

Completed assigned tasks.

Worked in a timely manner.

Accurately fulfilled orders.

Administrative Assistant

Apache Industrtrial Services
09.2019 - 03.2020
  • Designed and implemented workflow system for new branch office.
  • Processed employee applications, separation and termination forms using workday, purchase orders and travel expense reports.
  • Communicated with external vendors and internal Apache departments to ensure readiness for jobs and job sites.
  • Completed filing, record keeping and scanning of vital company documents.
  • Maintained an orderly, clean, and safe office environment.
  • Ordered office supplies and maintained supply inventory.

Hospitality Server

Provided Upon Request
04.2014 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Client Service Representative

The Custom Companies INC.
06.2018 - 09.2019
  • Utilized company portal for recording and updating quotes in addition to pickups for LTL shipping and local cartage.
  • Tracked and traced LTL/TL shipments via terminal portals for LTL.
  • Conducted all communication (phone, email and online chat) in timely and professional manner.
  • Provided inventory and activity reports to customers.
  • Communicated and coordinated with departments, outside carriers and partners for LTL, local cartage and TL shipments regarding special requests, resolution of delivery delays and customer complaints.
  • Analyzed LTL/ local cartage logistics operations to enhance productivity.
  • Assisted with third party logistics providers and trucking companies for pickup of LTL and local cartage orders

Receptionist

Art-Z By Cari Hass
11.2016 - 06.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, and communicated with clients.
  • Answered phone promptly.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Bachelor of Arts - Public Relations/ Communication/ Minor Spanish

Lewis University
Romeoville, IL
05-2017

Associate of Arts - General Studies

Joliet Junior College
Joliet, IL
05-2013

Skills

  • Task delegation
  • Workplace safety
  • Employee training
  • Customer satisfaction

Timeline

Person in Charge/Assistant Manager/Insop

Jimmy John's LLC
09.2023 - Current

Elderly Caregiver

Helen Chioles
03.2023 - 12.2023

Warehouse Team Member- Temp Services

IKEA Distribution Center, WeatherTech
11.2022 - 04.2023

Administrative Assistant

Apache Industrtrial Services
09.2019 - 03.2020

Client Service Representative

The Custom Companies INC.
06.2018 - 09.2019

Receptionist

Art-Z By Cari Hass
11.2016 - 06.2018

Hospitality Server

Provided Upon Request
04.2014 - 03.2020

Bachelor of Arts - Public Relations/ Communication/ Minor Spanish

Lewis University

Associate of Arts - General Studies

Joliet Junior College
Taylor Vershay