Taylor Ward
Lawrenceville
Summary
Creative Visual Merchandiser with expertise in overstock management and retail sales campaigns. Contributes unwavering work ethic and commitment to quality. Known for customer-focused initiatives and knowledgeable about modern merchandising.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Employee
Nike Factory Store
02.2023 - Current
- Assisted with visual merchandising projects to create an engaging shopping experience for customers.
- Participated in staff training programs to enhance product knowledge and improve customer service skills.
- Maintained a clean, safe, and organized store environment for the comfort of customers and employees alike.
- Contributed to inventory management, ensuring optimal stock levels and accurate record keeping.
- Supported colleagues during peak hours by cross-training in various roles including cashier duties.
- Achieved full-time status within six months of employment.
Marketing Assistant
BrandEX
08.2022 - 12.2022
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Leveraged direct marketing and expanded company's reach throughout Georgia.
- Expanded product reach by identifying new neighborhoods and territories for door-to-door sales campaigns.
- Achieved high levels of customer trust by maintaining professionalism at all times during interactions with prospects at their homes or businesses.
MERCHANDISING MANAGER
OLD NAVY
06.2021 - 09.2022
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Optimized store displays and appearance via strategic merchandising.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Established team priorities, maintained schedules and monitored performance.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Introduced new methods, practices and systems to reduce turnaround time.
- Aided in new store openings/ remodels.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
SENIOR SALES ASSOCIATE
AMERICAN EAGLE OUTFITTERS
04.2018 - 06.2022
- Drove sales and customer loyalty to store via rewards and credit cards
- Monitored sales team performance and provided constructive feedback.
- Trained, coached and mentored new sales associates for maximum performance via customer service and merchandising.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Monitored and replenished display inventory and restructured according to available stock.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
STORE SOCIAL MEDIA MANAGER
AMERICAN EAGLE OUTFITTERS
01.2021 - 08.2021
- Designed and implemented social media strategies to align with business goals.
- Created weekly events to drive customers to store.
- Increased customer engagement through social media.
- Utilized Instagram to engage customer excitement.
- Showcased new inventory via Instagram.
- Used Instagram Analytics to track customer engagement.
- Grew customer engagement 34% through use of social media.
Education
BBA - Marketing
Georgia Gwinnett College
Lawrenceville, GA05.2026
ASSOCIATE DEGREE - Business- Marketing
GEORGIA GWINNETT COLLEGE
Lawrenceville, GA06.2022
High School Diploma -
OLD BRIDGE HIGH SCHOOL
Old Bridge, NJ06.2020
Skills
- Business communications
- Direct Marketing
- Indirect Marketing
- Digital Content Generation
- Product Expertise
- Sales
- Visual Merchandising
- Team Leadership
- Store Management
- Merchandising
- Microsoft Office Suite
- Brand representation
Certification
SALES
LEADERSHIP
VISUAL MERCHANDISING
SOCIAL MEDIA MARKETING
MERCHANDISE BUYING
Timeline
Retail Employee
Nike Factory Store
02.2023 - Current
Marketing Assistant
BrandEX
08.2022 - 12.2022
MERCHANDISING MANAGER
OLD NAVY
06.2021 - 09.2022
STORE SOCIAL MEDIA MANAGER
AMERICAN EAGLE OUTFITTERS
01.2021 - 08.2021
SENIOR SALES ASSOCIATE
AMERICAN EAGLE OUTFITTERS
04.2018 - 06.2022
BBA - Marketing
Georgia Gwinnett College
ASSOCIATE DEGREE - Business- Marketing
GEORGIA GWINNETT COLLEGE
High School Diploma -
OLD BRIDGE HIGH SCHOOL