Tazaria Lawrence
Covington,GA
Summary
I am Tazaria Lawrence and I am a motivated candidate, skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. I'm committed to helping customers find what they need and providing a pleasant shopping experience. I'm also knowledgeable of conflict resolution. I hope that from my understanding, you will allow me to be a part of your team and to make the best of your company soar. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Cashier
Captin D's
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
CASHIER
Zaxbys
03.2023 - 12.2023
- Counted cash drawers at beginning of shifts to verify correct amounts
- Delivered customer service by greeting customers and answering any store inquiries
- Built and maintained positive working relationships with co-workers
- Operated cash register and accurately processed payments, returns, and exchanges
- Developed strong customer service skills by providing efficient and accurate service
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Resolved customer complaints professionally in accordance with company policy
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
- Followed safety standards for handling hazardous materials such as chemicals or cleaning products
- Assisted with closing duties such as counting money and reconciling receipts
- Handled customer complaints and inquiries in a courteous and efficient manner
- Performed routine and scheduled maintenance services
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Focused on learning new skills and staying updated with industry changes
- Troubleshot minor problems and reported larger technical issues
- Participated in ongoing training to enhance own job skills and knowledge.
BIRTHDAY PARTY HOST
Chuck E. Cheese
11.2022 - 03.2023
- Provided timely assistance to any guest requests or concerns during the party
- Upsold products and services to party to help meet guest's needs
- Demonstrated ability to handle challenging situations calmly while maintaining a friendly demeanor towards guests
- Assisted with catering services, such as serving food and drinks
- Helped with seating arrangements, menu selections, and special requests of customers
- Engaged with and served guests to deliver excellent party experience
- Utilized creative ideas to enhance the overall experience of guests at the party
- Maximized table turns and rotated seating for maximum guest satisfaction
- Greeted guests and seated at tables or in waiting areas
- Decorated and performed planning duties to host birthday parties
- Analyzed customer feedback surveys collected after each event in order to identify areas where improvements can be made
- Greeted guests and provided excellent customer service
- Provided excellent customer service throughout the party to ensure parents were satisfied with their child's special day
- Coordinated activities for children attending the party, ensuring their safety at all times
- Organized decorations and food according to party theme
- Inspected dining and serving areas to verify cleanliness and proper setup
- Completed opening and closing procedures according to set standards
- Assisted in maintaining general cleanliness of facility by wiping and sanitizing common areas
- Developed strategies for managing large groups of people efficiently
- Maintained cleanliness of venue throughout duration of event by managing garbage removal and cleaning duties as needed
- Spoke with patrons to verify satisfaction with food and service and respond to complaints
- Offered courteous and friendly support throughout the duration of the party
- Provided exceptional customer service to ensure that guests left satisfied
- Encouraged good communication and discouraged unproductive complaints and gossip to cultivate positive culture
- Created an enjoyable atmosphere by engaging in conversations with guests
- Cleaned up after guests by removing trash around facility
- Performed basic administrative tasks such as collecting payments from guests and maintaining accurate records
- Collaborated with other staff members on any issues or concerns that arose throughout shifts in order to provide quick resolutions for guests
- Checked restrooms for cleanliness and availability of supplies
- Performed routine and scheduled maintenance services
- Worked with coworkers to complete tasks
- Responded quickly to meet customer needs and resolve problems.
Education
Georgia State University
Atlanta, GA 05.2024 - 5 2028
Skills
- Stocking and Replenishing
- Time Management Skills
- Cleaning and Sanitizing
- Customer Service
- Safety Verifications
- Operation and Control
- Restocking
- Merchandising
- Bagging and Packaging
Timeline
Georgia State University
05.2024 - 5 2028
Cashier
Captin D's
02.2024 - Current
CASHIER
Zaxbys
03.2023 - 12.2023
BIRTHDAY PARTY HOST
Chuck E. Cheese
11.2022 - 03.2023
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