TeAnna Williams
Atlanta,GA
Summary
Hi! My name is Te'Anna. I am a positive and diligent leasing professional effective at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 4 plus years of leasing experience paired with goal-oriented and performance-minded approach.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Nip & Tuck Plastic Surgery
04.2024 - 11.2024
- Welcoming patients and visitors
- Answering the telephone and any inquiries
- Scheduling appointments and making sure the practice is on time
- Assisting patients with completing necessary forms and documents
- Social media marketing
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
Leasing Manager
The Hue Midtown
01.2022 - 11.2023
- Marketing Vacancies
- Processing rental applications
- Maintaining occupancy levels
- Created and submitted daily reports on leasing activities.
- Coordinating a team of leasing agents
- Conduct tours
- Developed and maintained relationships with current and prospective residents
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
Leasing Agent
Icon Midtown
01.2021 - 01.2022
- Scheduled viewings and tours with potential residents
- Assist the residents
- Assist with event planning
- Lease apartment homes
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Participated in property inspections to prepare for move-ins and move-outs.
Leasing Agent
Notting Hill Luxury Apartments
08.2019 - 09.2020
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Education
Some College (No Degree) - Communications
Tennessee State University
Nashville, TNSome College (No Degree) - Communications
Murray State University
Murray, KYHigh School Diploma -
Eastern High School
Louisville, KY05-2005
Skills
- Yardi CRM
- Sales leadership
- Customer Service
- Market Analysis
- Leasing Reports
- Marketing Expertise
- Negotiation
- Personable
- Front desk operations
- Telephone etiquette
- Office administration
- Microsoft office
- Payment collection
- Social media marketing
- Leading meetings
Accomplishments
- Resident's Choice Award - Icon Midtown
- Employee of the month - Nip & Tuck Plastic Surgery
- Top Leasing Agent - Icon Midtown
- World's Next Top Natural Hair Model Top 5 Finalist
Personal Information
Title: Leasing Manager
Resident's Choice Award, Top selling leasing agent within my team
Recipient of Resident's Choice Award- 4th Quarter 2022
Received a job promotion from leasing agent to leasing manager in April 2024
Top Selling leasing agent at Icon Midtown
Timeline
Medical Receptionist
Nip & Tuck Plastic Surgery
04.2024 - 11.2024
Leasing Manager
The Hue Midtown
01.2022 - 11.2023
Leasing Agent
Icon Midtown
01.2021 - 01.2022
Leasing Agent
Notting Hill Luxury Apartments
08.2019 - 09.2020
Some College (No Degree) - Communications
Tennessee State University
Some College (No Degree) - Communications
Murray State University
High School Diploma -
Eastern High School
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