Teia Maffett
Chickamauga
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
4
4
years of professional experience
Work History
Server
Cloudland at Mclemore Resort
Rising Fawn
11.2024 - Current
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked food before serving it to customers.
- Prepared drinks according to standard recipes.
- Provided excellent customer service to ensure satisfaction.
- Trained new employees on restaurant procedures and plating techniques.
- Stayed informed about daily specials, new menu items, promotions.
Banquet Server and Bartender
The Westin Hotel
Chattanooga
09.2023 - Current
- Served food and beverages to customers.
- Changed table settings between courses as necessary.
- Noted timing of meal progression, keeping kitchen staff informed.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Arranged bottles and glasses behind bar to make attractive displays.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Server
Provinos Restaurant
Chattanooga
10.2022 - 11.2023
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked food before serving it to customers.
- Prepared drinks according to standard recipes.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Server
Golden Corral Buffet and Grill
Fort Oglethorpe
05.2021 - 11.2022
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked food before serving it to customers.
- Prepared drinks according to standard recipes.
- Monitored assigned tables for beverage refills and condiment requests.
- Maintained general ingredient knowledge of buffet dishes offered .
- Followed up with customers to determine buffet satisfaction and resolved issues or inquiries .
- Removed and replaced dirty dishes and utensils to maintain table settings.
Cashier
Food City
Rossville
10.2020 - 03.2021
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customer inquiries regarding store policies and procedures.
Education
Bachelor of Science - Forensic Science
Dalton State College
Dalton, GA05-2026
Skills
- Customer service
- Time management
- Team collaboration
- Dining customer service
- Food sales and promotion
- Strong work ethic
- Sales expertise
Timeline
Server
Cloudland at Mclemore Resort
11.2024 - Current
Banquet Server and Bartender
The Westin Hotel
09.2023 - Current
Server
Provinos Restaurant
10.2022 - 11.2023
Server
Golden Corral Buffet and Grill
05.2021 - 11.2022
Cashier
Food City
10.2020 - 03.2021
Bachelor of Science - Forensic Science
Dalton State College