Telisha Crook
Atlanta
Summary
Detail-oriented and highly organized Physician Credentialing Coordinator with proven experience managing credentialing processes for healthcare providers. Adept at verifying licensure, certifications, and compliance with regulatory standards to ensure seamless onboarding and recredentialing. Skilled in maintaining accurate records, liaising with physicians and insurance providers, and navigating complex healthcare databases. Committed to supporting Imedview, Inc.’s mission by streamlining credentialing workflows and enhancing provider network integrity in Saugerties, NY.
Overview
9
9
years of professional experience
Work History
Science Teacher
Dekalb County Schools
08.2024 - Current
- Coordinated and collaborated with other faculty members during lesson plan development.
- Communicated with students and parents regarding academic progress, assignments, and behavior.
- Planned, prepared, and taught lesson plans, giving students individual support.
- Demonstrated positive and effective classroom management skills.
- Utilized diverse instructional approaches to accommodate different learning styles.
- Cultivated positive relationships with students, parents and staff to optimize instruction and support learning outcomes.
Field Outreach Representative
One Medical Seniors
03.2023 - 04.2024
- Meet and exceed personal sales target goals (targets are tied directly to patient lead generation /qualification).
- Launch, grow, and direct all sales efforts around increasing patient acquisition.
- Nurture and create leads with the One Medical Seniors brand through regularly scheduled activities and events.
- Extensive community tabling for brand awareness, and community mapping outreach.
- Identifies self generated opportunities for market and agent/agency partners.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Persuade insurance agents to consider One Medical Senior Health primary care for their patients.
- Maintain relationships across a variety of functions and locations
- Identify potential patients' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels.
- Draws upon multiple relationships to exchange ideas, resources, and know-how.
- Document patient enrollment activity in salesforce.com in a timely and accurate manner, along with administrative work to include metric reporting.
- Follow communication “scripts” when handling different topics.
Lab Service Specialist
One Medical
05.2022 - 03.2023
- Provide the best class venipuncture services.
- Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs.
- Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization.
- Continue care for patients beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical records and consult review, billing inquiries, and DOH reporting.
Member Support Specialist
One Medical
10.2021 - 05.2022
- Provide assistance to patients who come into the office.
- Implement extraordinary CI-CARE for patients as well as team members.
- Arranged appointments and referrals for patients.
- Collected and organized data for patients in the office as well as throughout the company.
- Maintained adequate inventory and processed orders.
- Provided overall administrative support.
Assistant to an Audiologist
Speech and Hearing Center at University of Mississippi
01.2021 - 05.2021
- I worked closely with a licensed audiologist at the University of Mississippi
- Speech and Hearing Center. I provided assistance with cleaning hearing aids.
- Successfully completed pure tone testing with an Audio Star Pro.
- Completed the task of being a focal point for children during testing of ABR/OAEs and pure tone testing.
Stylist
Francesca’s®
03.2019 - 08.2020
- Provided customer service to all the customers that came in the store, completed transactions, and provided guidance throughout the store so every customer left satisfied.
Sales Associate
Belk
06.2018 - 10.2018
- Provided customer service to all the customers who came in the store, completed transactions, opened and closed the store, and provided guidance throughout the men’s department to satisfy every customer.
Desk Receptionist
Georgia Southwestern State University
08.2016 - 12.2016
- Greeted each person who came into the counseling office, answered phone calls, scheduled appointments, made copies of necessary documents, helped design flyers for different events within the departments, and logged information into the computer.
Education
Bachelor of Science - BS - Communication Sciences and Disorders
University of Mississippi
Oxford, MS 05-2021
High School Diploma -
Americus Sumter High School
Americus, Georgia05-2017
Skills
- Strong Communication
- Multitasking Skills
- Relationship Building
- Customer Service
- Positive and Professional
- American Sign Language
Timeline
Science Teacher
Dekalb County Schools
08.2024 - Current
Field Outreach Representative
One Medical Seniors
03.2023 - 04.2024
Lab Service Specialist
One Medical
05.2022 - 03.2023
Member Support Specialist
One Medical
10.2021 - 05.2022
Assistant to an Audiologist
Speech and Hearing Center at University of Mississippi
01.2021 - 05.2021
Stylist
Francesca’s®
03.2019 - 08.2020
Sales Associate
Belk
06.2018 - 10.2018
Desk Receptionist
Georgia Southwestern State University
08.2016 - 12.2016
Bachelor of Science - BS - Communication Sciences and Disorders
University of Mississippi
High School Diploma -
Americus Sumter High School
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