Tellisa Coleman
Sylvester
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions, HIPPA guidelines, and patient confidentiality. Experience in medication preparation and patient support. Strong focus on team collaboration, adaptable to changing needs, and results-driven. Skilled in inventory management, prescription processing, and customer service. Known for reliability and attention to detail in all tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
Orgill
11.2023 - 07.2025
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Completed precise measurements using special tools.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Improved supply chain reliability by conducting audits on supplier quality systems and providing constructive feedback.
- Facilitated smoother product launches by closely monitoring pre-release testing and making necessary quality adjustments.
- Increased customer trust by ensuring all product batches met stringent quality criteria before release.
Pharmacy Technician Intern
Walgreen's Pharmacy
11.2022 - 07.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Prepared intravenous solutions, admixtures, respiratory drugs, and other solutions using aseptic techniques.
Production Worker
Lennox International
09.2018 - 04.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
Education
Associate of Science - Pharmacy Technician
Ultimate Medical Academy
Clearwater, FL07-2023
Skills
- Quality control
- Visual inspection
- Product inspection
- Visual inspections
- Drug classification
- Aseptic techniques
- Prescription interpretation
- Drug storage procedures
- Insurance verification
- Medication dispensing
- Labeling accuracy
- Pharmacy and customer records management
- Patient confidentiality
- HIPAA compliance
- Product assembly
- Hand tools
- Materials handling
- Machine operation
Certification
- Licensed Pharmacy Technician - July 2023
Timeline
Quality Control Inspector
Orgill
11.2023 - 07.2025
Pharmacy Technician Intern
Walgreen's Pharmacy
11.2022 - 07.2023
Production Worker
Lennox International
09.2018 - 04.2023
Associate of Science - Pharmacy Technician
Ultimate Medical Academy
Similar Profiles
Krisviona PellumKrisviona Pellum
Production Technician at OrgillProduction Technician at Orgill
Lena RaneyLena Raney
Repack Order Filler at OrgillRepack Order Filler at Orgill
Megan MorrowMegan Morrow
Material Handler at OrgillMaterial Handler at Orgill
Abigail MurphyAbigail Murphy
Animal Control Officer at Cordele Police DepartmentAnimal Control Officer at Cordele Police Department
Ty'Jhon JeffersonTy'Jhon Jefferson
Student Volunteer at Community GardenStudent Volunteer at Community Garden