TEMPREST BREWTON
Brunswick
Summary
Friendly and reliable Sales Associate with excellent communication and interpersonal skills to promote positive guest experiences. A hardworking employee with customer service, multitasking and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers and teammates.
Overview
4
4
years of professional experience
Work History
Night Shift Lead
Bailey’s health and fitness
Brunswick
02.2024 - Current
- Scheduled and assigned duties for employees on a nightly basis.
- Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
- Addressed customers' concerns and questions and handled complaints.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
- Conducted regular training sessions for new hires on safety procedures and protocols for working at night.
- Reported any incidents or accidents that happened during night shifts to management immediately.
- Performed regular cycle counts to ensure accuracy of inventory records.
Manager
Sea Island Carts
05.2021 - 05.2023
- Assisted with the coordination of golf cart rentals
- Promptly addressed any customer complaints or concerns
- Performed regular cleaning and detailing of golf carts
- Enhanced the company reputation by providing exceptional customer service at an individual level
- Corresponded with guests to maintain high levels of satisfaction
- Motivated the team in a fun, fast-paced environment
- Developed and maintained a positive working environment for staff and clients
- Executed all daily opening and closing procedures
- Created monthly reports for senior management summarizing operational performance metrics
- Coached, mentored and trained team members in order to improve their job performance
- Provided leadership during times of organizational change or crisis situations
- Monitored staff performance and addressed issues
Education
Psychology -
College of Coastal Georgia
Brunswick, GA04-2027
Skills
- Positive and Professional
- Cash Register Operation
- Friendly and Outgoing
- Time Management
- Conflict Management
- Data Entry
- Decision-Making
- Quick learner
- Training and Mentoring
- Active Listener
- Solid Problem Solver
- Speedy and Efficient
- Leadership
- Customer Assistance
- Microsoft Excel
- Retail Sales
- Record keeping
- Employee training
Timeline
Night Shift Lead
Bailey’s health and fitness
02.2024 - Current
Manager
Sea Island Carts
05.2021 - 05.2023
Psychology -
College of Coastal Georgia