Compassionate and driven acupuncture professional with a Master's Degree in Oriental Medicine and a strong academic foundation in psychology and nutrition. Certified as a Diplomat of Acupuncture by the NCCAOM and Master Reiki Practitioner. Skilled in patient intake, treatment preparation, and holistic wellness counseling. Passionate about integrative care, natural healing, and educating clients on Traditional Chinese Medicine.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist/Acupuncture Assistant
Tang Acupuncture
01.2023 - 11.2023
Provided dual support in both administrative and clinical functions in a Traditional Chinese Medicine clinic
Greeted patients, scheduled appointments, managed phone and email communications, and maintained patient flow throughout the day
Conducted patient intake interviews and documented health histories for practitioner review
Prepared treatment rooms and assisted licensed acupuncturists with needle setup, cupping, moxibustion, and other TCM modalities
Ensured OSHA compliance with clean needle technique and clinic sanitation protocols
Educated patients on herbal supplements, acupressure points, and self-care techniques
Managed inventory of clinic supplies, herbal formulas, and retail products
Fostered a warm, welcoming, and healing atmosphere for all patients and visitors
Clinical Intern
Midwest College Of Oriental Medicine
01.2020 - 03.2023
Completed over 1,000 supervised clinical hours in Traditional Chinese Medicine (TCM) at a teaching clinic setting
Conducted comprehensive patient intakes including health history, lifestyle assessment, pulse and tongue diagnosis
Developed individualized treatment plans under licensed acupuncturist supervision
Performed acupuncture treatments using various modalities including electro-acupuncture, cupping, gua sha, and moxibustion
Assisted in herbal formula preparation and patient education regarding herbal medicine, nutrition, and TCM lifestyle recommendations
Maintained accurate clinical documentation in accordance with HIPAA and institutional standards
Practiced OSHA-compliant needle safety, clean needle technique, and infection control procedures
Demonstrated professional communication, cultural sensitivity, and patient rapport-building skills
Receptionist Administrator
Alternative Health Group LLC
09.2020 - 09.2022
Served as the first point of contact for patients in a busy integrative wellness clinic
Managed daily front desk operations, including answering phones, scheduling appointments, and greeting clients
Handled patient intake forms, insurance verification, and maintained accurate and confidential medical records
Processed payments, managed billing inquiries, and provided support for financial transactions
Coordinated practitioner schedules and supported a smooth flow of patient care
Maintained a clean, welcoming, and calming reception area in alignment with holistic healing principles
Demonstrated professionalism, empathy, and strong interpersonal communication with a diverse clientele
Collaborated with practitioners to ensure timely and seamless patient experiences
Education
Master of Science - Oriental Medicine
Midwest College of Oriental Medicine
Skokie, IL
03.2023
Bachelor of Science - Nutrition
Midwest College of Oriental Medicine
Skokie, IL
03.2023
Master of Science - Psychology
Capella University
Minneota, MN
09.2011
Skills
Acupuncture & Traditional Chinese Medicine Modalities (Tuina, Cupping, Gua Sha)
Patient Intake & Diagnosis (Pulse and Tongue Analysis)
Herbal Recommendations & Lifestyle Counseling
Reiki Energy Healing
Front Office Operations & Scheduling
Accurate Clinical Documentation
Nutrition Counseling
Calm and Supportive Patient Communication
Affiliations
National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM)
Certification
Diplomate of Acupuncture (NCCAOM) – Certified, 2025