Teresa McFadden
Auburn
Summary
Proven banquet server with a track record of delivering exceptional customer service and teamwork, as demonstrated at Westin Buckhead. Skilled in managing high-pressure environments and large-scale events with professionalism. Excels in time management and hospitality service, enhancing guest satisfaction and event success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Banquet Server
Westin Buckhead
11.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
Security Officer
The Bowden Group & Associates
12.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Banquet Server
Hilton Atlanta Airport
05.2021 - 04.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Banquet Server
BWI Hilton Hotel
08.2008 - 04.2021
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
General Studies
Baltimore City Community College
Baltimore, MDSkills
- Strong teamwork
- Time management
- Customer service
- Food service
- Punctual and reliable
- Flexible schedule
- Hospitality service expertise
Certification
I’m certified as a fingering technician.
I have a certification to do background checks.
I also have handgun training.
Timeline
Banquet Server
Westin Buckhead
11.2023 - Current
Banquet Server
Hilton Atlanta Airport
05.2021 - 04.2024
Security Officer
The Bowden Group & Associates
12.2019 - Current
Banquet Server
BWI Hilton Hotel
08.2008 - 04.2021
General Studies
Baltimore City Community College
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