Teresa Reeves
Stone Mountain
Summary
Results-driven employee with a solid background in warehouse safety and order fulfillment. Customer Service, and Cleaning Services. Adept at training new employees and conducting quality inspections to maintain high standards in all operations.
Overview
28
28
years of professional experience
Work History
Warehouse Operator
Graphic Packaging International
Stone Mountain, GA
05.2022 - 11.2025
- Operated pallet jacks for efficient material handling and inventory management.
- Conducted thorough inspections of outgoing shipments to ensure quality control.
- Collaborated with team members to streamline workflow processes and enhance productivity.
- Worked as machine operator
- Trained new employees on safety procedures and operational best practices in the warehouse environment.
Cleaning Associate
Esteemed Cleaning
Decatur, GA
09.2015 - 02.2022
- Supervised daily cleaning operations to ensure adherence to company standards and client expectations.
- Trained new staff on cleaning protocols, safety procedures, and equipment usage for optimal efficiency.
- Implemented improved cleaning techniques that enhanced overall service quality and client satisfaction.
- Conducted routine inspections of facilities to identify areas for improvement and ensure compliance with regulations.
- Led team meetings to discuss performance goals, address challenges, and foster a collaborative work environment.
Medical Claims Examiner/Healthcare Customer Service Representative
Blue Cross Blue Shield
Atlanta, GA
02.2007 - 08.2015
- Analyzed complex medical claims to ensure compliance with policy guidelines and regulations.
- Investigated discrepancies in claim submissions, collaborating with providers for accurate resolution.
- Processed high volumes of claims efficiently, maintaining a focus on accuracy and promptness.
- Reviewed and interpreted medical documentation to determine claim eligibility and payment accuracy.
Housekeeping
Hyatt Regency
Atlanta, GA
03.1998 - 06.2007
- Maintained clean workspaces adhering strictly to housekeeping guidelines promoting overall workplace safety.
- Collaborated with housekeeping and maintenance teams to resolve guest issues in a timely manner.
- Increased efficiency in housekeeping tasks by implementing a well-organized cleaning schedule.
- Collaborated with housekeeping staff to ensure timely room turnovers and enhanced guest satisfaction.
Education
High School Diploma -
Columbia High
Atlanta, GA06-1987
Skills
- Shipping and receiving
- Packaging and labeling
- warehouse safety
- Order picking
- Medical Customer Service/Claims Examiner
- Office / Home Cleaning
Timeline
Warehouse Operator
Graphic Packaging International
05.2022 - 11.2025
Cleaning Associate
Esteemed Cleaning
09.2015 - 02.2022
Medical Claims Examiner/Healthcare Customer Service Representative
Blue Cross Blue Shield
02.2007 - 08.2015
Housekeeping
Hyatt Regency
03.1998 - 06.2007
High School Diploma -
Columbia High